Academic Counselor – Inside Sales | Certification Courses (Digital Marketing & AI)
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Key skills for this role
Role Overview
IIDMS is hiring an Academic Counselor focused on inside sales for digital marketing, AI, and professional certification programs.
The role is full-time, on-site in Dubai, and requires immediate availability.
Key Skills for This Role
Full Job Posting
Role Overview
IIDMS is hiring an Academic Counselor focused on inside sales for digital marketing, AI, and professional certification programs.
The role is full-time, on-site in Dubai, and requires immediate availability.
Key Responsibilities
- Handle inbound leads through calls, WhatsApp, walk-ins, and web inquiries.
- Understand learners’ career goals and recommend suitable programs.
- Convert qualified prospects into paid enrollments.
- Sell premium, high-ticket certification programs.
- Handle objections, negotiate, and close effectively.
- Manage follow-ups and the complete sales cycle.
- Achieve monthly enrollment, revenue, and conversion targets.
- Maintain accurate CRM records.
Candidate Requirements
- Have 1–3 years of proven inside-sales experience.
- Have proven experience selling premium courses, professional certifications, or executive education.
- Experience closing programs worth AED 2,000–10,000 or more is preferred.
- Experience in digital marketing, AI, PMP, Six Sigma, business, management, EdTech, or professional training is preferred.
- Demonstrate strong counseling, negotiation, objection-handling, and closing skills.
- Have excellent English communication skills.
- Be currently based in Dubai and available to join immediately.
- Retail, field, agency, channel sales, or customer-service-only experience is not considered sufficient.
Compensation
- The description states pay of AED 4,000–5,000 per month.
- Competitive salary and performance-based incentives are offered.
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