Absher - Female Arabic Speaker
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Czech Rehabilitation Hospital seeks a compassionate Patient Support Representative (Absher) to welcome and assist patients and visitors. The role involves wayfinding, registration support, and ensuring a positive patient experience in a healthcare setting.
Key Skills for This Role
Responsibilities
- Welcome patients, visitors, and guests in a professional and courteous manner
- Assist patients with wayfinding and escort them to clinics, departments, and diagnostic areas
- Support patients during registration, appointment scheduling, and check in/check out processes
- Provide information regarding hospital services, facilities, visiting hours, and policies
- Assist elderly patients, people of determination, and patients requiring special support
- Coordinate with reception, nursing, clinical, and administrative teams to facilitate patient flow
- Respond promptly to patient and visitor inquiries and resolve concerns
- Ensure wheelchairs and patient assistance equipment are available and maintained
- Monitor waiting areas and maintain a comfortable environment
- Support patient experience initiatives and service excellence programs
- Report patient complaints, incidents, or service issues to supervisor
- Adhere to hospital policies, infection prevention protocols, and safety regulations
Requirements
- High School Diploma or equivalent
- Previous experience in customer service, hospitality, healthcare support, or patient services preferred
- Basic computer skills
- Fluency in English; Arabic preferred
Full Job Posting
Job Summary
- The Absher is responsible for providing exceptional patient and visitor support services throughout the healthcare facility.
- The role serves as a welcoming ambassador, assisting patients, families, and visitors with navigation, appointments, registration, and general inquiries.
Key Responsibilities
- Welcome patients, visitors, and guests in a professional and courteous manner.
- Assist patients with wayfinding and escort them to clinics, departments, diagnostic areas, and other hospital locations.
- Support patients during registration, appointment scheduling, and check in/check out processes.
- Provide information regarding hospital services, facilities, visiting hours, and organizational policies.
- Assist elderly patients, people of determination, and patients requiring special support.
- Coordinate with reception, nursing, clinical, and administrative teams to facilitate smooth patient flow.
- Respond promptly to patient and visitor inquiries and resolve concerns within scope.
- Ensure wheelchairs and other patient assistance equipment are available and maintained.
- Monitor waiting areas and assist in maintaining a comfortable and welcoming environment.
- Support patient experience initiatives and service excellence programs.
- Report patient complaints, incidents, or service issues to the appropriate supervisor.
- Adhere to hospital policies, infection prevention protocols, and safety regulations.
Qualifications
- High School Diploma or equivalent.
- Previous experience in customer service, hospitality, healthcare support, or patient services is preferred.
- Basic computer skills and familiarity with healthcare environments are advantageous.
Skills and Competencies
- Excellent customer service and interpersonal skills.
- Strong verbal communication skills.
- Professional appearance and positive attitude.
- Ability to work effectively with patients from diverse cultural backgrounds.
- Compassionate, patient focused, and service oriented approach.
- Ability to remain calm and professional in busy healthcare environments.
- Teamwork and collaboration skills.
- Fluency in English; Arabic is preferred.
Working Conditions
- Hospital, clinic, rehabilitation center, or healthcare facility environment.
- May require shift work, weekends, public holidays, and extended working hours based on operational requirements.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Czech Rehabilitation Hospital
Specialist ENT
Abu Dhabi, UAE
Czech Rehabilitation Hospital is seeking an ENT Specialist to provide primary care services, diagnose and treat health conditions, and manage chronic illnesses. Candidates must have a medical degree, completed residency,
Cardiovascular Technician Echo Cardiographer
Abu Dhabi, UAE
Czech Rehabilitation Hospital seeks a Cardiovascular Technician/Echo Cardiographer to perform echocardiograms, stress tests, Holter monitoring, and other cardiac evaluations. Requires a graduate degree from an accredited
Cardiovascular Technician (Echo cardiographer)
Abu Dhabi, UAE
Czech Rehabilitation Hospital seeks a Cardiovascular Technician to perform echocardiograms, stress tests, Holter monitoring, and other cardiovascular evaluations. Candidates must be graduates from an accredited school of
Audiology
Abu Dhabi, UAE
Czech Rehabilitation Hospital is seeking an Audiologist to conduct hearing assessments, provide treatment and rehabilitation for patients with hearing disorders, and fit hearing aids. The ideal candidate has a Master's d
Senior Executive – Business Development
Abu Dhabi, UAE
Seeking a Senior Business Development Executive for a rehabilitation hospital in Abu Dhabi. The role involves driving business growth through strategic partnerships, referral networks, and relationships with healthcare p
Receptionist - Male Arabic Speaker
Abu Dhabi, UAE
Czech Rehabilitation Hospital seeks a professional Receptionist to serve as the first point of contact for patients and visitors. The role involves greeting, registering patients, scheduling appointments, and handling ad
Senior Executive – Business Development
Abu Dhabi, UAE
Job Summary The Senior Business Development Executive is responsible for driving business growth by developing strategic partnerships, expanding referral networks, strengthening relationships with healthcare providers an
Junior Architect
Abu Dhabi, UAE
Location: Abu Dhabi, United Arab Emirates We are currently seeking a motivated and qualified Junior Architect to join our team in Abu Dhabi, UAE. Requirements * + Bachelor’s Degree in Architecture + Must be ADM Registere
Specialist ENT
Abu Dhabi, UAE
Cardiovascular Technician Echo Cardiographer
Abu Dhabi, UAE
Cardiovascular Technician (Echo cardiographer)
Abu Dhabi, UAE
Audiology
Abu Dhabi, UAE
Senior Executive – Business Development
Abu Dhabi, UAE
Receptionist - Male Arabic Speaker
Abu Dhabi, UAE
Senior Executive – Business Development
Abu Dhabi, UAE
Junior Architect
Abu Dhabi, UAE