Zoho CRM & IT Automation Specialist
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Key skills for this role
About the Role
DEIZ GARAGE seeks a hands-on Zoho CRM & IT Automation Specialist to configure and maintain Zoho CRM, manage automations, support telephony and websites, and provide basic IT support.
Key Skills for This Role
Responsibilities
- Configure, maintain, and improve Zoho CRM
- Manage leads, deals, pipelines, custom fields, reports, dashboards, and user access
- Set up CRM workflows, automations, integrations, notifications, and lead routing
- Monitor CRM data quality and fix errors, duplicates, and incorrect records
- Implement and support AI tools for lead processing, customer communication, reporting, and workflow automation
- Configure and monitor telephony systems, call routing, call analytics, and CRM integration
- Support company websites, including domains, hosting, SSL, forms, tracking codes, integrations, and content updates
- Monitor data flow between websites, CRM, telephony, advertising platforms, and analytics tools
- Support sales and marketing teams with reports, dashboards, lead tracking, and performance data
- Provide basic IT support to employees: accounts, access rights, software tools, and troubleshooting
- Coordinate with external developers, vendors, hosting providers, and telephony providers when required
- Maintain documentation for systems, integrations, access rights, and implemented solutions
Requirements
- Hands on experience with Zoho CRM administration and configuration
- Understanding of CRM logic, sales funnels, leads, deals, workflows, reports, and dashboards
- Experience with automations, integrations, web forms, APIs, webhooks, Zoho Flow, Zapier, Make, or similar tools
- Basic understanding of AI tools and business process automation
- Experience with website administration, domains, hosting, SSL, forms, tracking systems, and CMS/admin panels
- Understanding of telephony systems, call tracking, call routing, and CRM integration
- Experience with Google Analytics, Google Tag Manager, UTM tracking, dashboards, or similar tools
- Basic IT support skills: user accounts, access rights, cloud services, software setup, and troubleshooting
- Good English language skills
- Attention to detail, structured thinking, and ability to work independently
Full Job Posting
Overview
- DEIZ GARAGE is looking for a hands on Zoho CRM & IT Automation Specialist to support and improve the company’s CRM, automation, website, telephony, analytics, and internal IT systems.
Responsibilities
- Configure, maintain, and improve Zoho CRM.
- Manage leads, deals, pipelines, custom fields, reports, dashboards, and user access.
- Set up CRM workflows, automations, integrations, notifications, and lead routing.
- Monitor CRM data quality and fix errors, duplicates, and incorrect records.
- Implement and support AI tools for lead processing, customer communication, reporting, and workflow automation.
- Configure and monitor telephony systems, call routing, call analytics, and CRM integration.
- Support company websites, including domains, hosting, SSL, forms, tracking codes, integrations, and content updates.
- Monitor data flow between websites, CRM, telephony, advertising platforms, and analytics tools.
- Support sales and marketing teams with reports, dashboards, lead tracking, and performance data.
- Provide basic IT support to employees: accounts, access rights, software tools, and troubleshooting.
- Coordinate with external developers, vendors, hosting providers, and telephony providers when required.
- Maintain documentation for systems, integrations, access rights, and implemented solutions.
Requirements
- Hands on experience with Zoho CRM administration and configuration.
- Understanding of CRM logic, sales funnels, leads, deals, workflows, reports, and dashboards.
- Experience with automations, integrations, web forms, APIs, webhooks, Zoho Flow, Zapier, Make, or similar tools.
- Basic understanding of AI tools and business process automation.
- Experience with website administration, domains, hosting, SSL, forms, tracking systems, and CMS/admin panels.
- Understanding of telephony systems, call tracking, call routing, and CRM integration.
- Experience with Google Analytics, Google Tag Manager, UTM tracking, dashboards, or similar tools.
- Basic IT support skills: user accounts, access rights, cloud services, software setup, and troubleshooting.
- Good English language skills.
- Attention to detail, structured thinking, and ability to work independently.
Will Be an Advantage
- Experience with other Zoho products: Zoho Flow, Zoho Creator, Zoho Desk, Zoho Campaigns.
- Basic knowledge of HTML, CSS, JavaScript, SQL, or API documentation.
- Experience with WordPress, Webflow, Laravel based admin panels, or similar systems.
Pay
- AED 5,000.00 AED 7,000.00 per month
Work Location
- In person
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