Workforce Coordinator

About the opportunity

What you will do

• Coordinate and allocate more than 500 train crew, 1,400 wagons and 130 locomotives according to daily operational plans.
• Maintain and update crew rosters as operational requirements change.
• Work with internal teams to place people and assets at the right locations and times.
• Monitor operations, identify disruptions and support solutions to keep freight moving.
• Identify opportunities to simplify processes and improve operational efficiency.
• Help ensure compliance with safety, operational and industrial requirements.

What you will bring

• Strong problem-solving skills and excellent attention to detail.
• Clear verbal, written and digital communication skills.
• Ability and willingness to learn complex operational systems and rostering tools.
• Ability to remain organized and make sound decisions in a busy, time-critical environment.
• Collaborative and team-oriented approach.
• Interest in transport, logistics, rail operations, workforce planning or monitoring-based work.
• Previous labour planning, rostering systems or heavy-industry exposure is advantageous but not essential.

Roster

• The role follows a rotating lifestyle roster with 12-hour day and night shifts.
• A typical rotation is four days on and five off, five days on and four off, followed by five days on and five off.

Location

• The position is based in North Sydney.
• The source does not specify whether the role is onsite, hybrid or remote.

Benefits

• Full training and ongoing support are provided.
• Benefits include paid parental leave, novated leasing, Fitness Passport, a purchase leave program and access to the Sonder employee assistance program.