Wireless Manager - 1012 Keswick
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Key skills for this role
About the Role
OSL Retail Services seeks a Wireless Manager to lead a team at a Walmart wireless kiosk in Keswick, ON. You will drive sales, manage operations, and deliver best-in-class customer experiences.
Key Skills for This Role
Responsibilities
- Manage and develop a team of wireless experts to deliver best in class customer experiences
- Drive sales results and service excellence
- Manage budgets, forecast sales, and oversee merchandising
- Recruit, coach, and manage team performance
Requirements
- Retail management experience – in wireless or electronics, a definite asset
- Proven ability to drive Team, Sales Results and Service, with operational effectiveness
- Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
- Experience with recruitment, coaching, HR, and Canadian employment standards
- Strong communication and presentation skills
- Good customer service instincts: Action to help first, eye for detail, problem solver
- Ability to work evenings and weekends
Full Job Posting
Overview
- OSL is a dynamic, people driven company providing outsourced sales services.
- Walmart Canada has partnered with OSL to operate +350 wireless kiosk locations across Canada.
- As a Wireless Manager, you are key to our success, managing and developing a team of talented experts.
Candidate Requirements
- Retail management experience – in wireless or electronics, a definite asset
- Proven ability to drive Team, Sales Results and Service, with operational effectiveness
- Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
- Experience with recruitment, coaching, HR, and Canadian employment standards
- Strong communication and presentation skills
- Good customer service instincts: Action to help first, eye for detail, problem solver
- Ability to work evenings and weekends
What we offer
- Competitive base salary of $48,000 plus commissions and quarterly performance bonus
- Employee discounts on products offered by our clients: Including up to 50% off your monthly Wireless services
- Great benefits that include Vision, Dental and Prescriptions, RRSP matching
- Paid Vacation
- Paid training (Personal in store and online LMS training)
- Career development
- Recognition programs
- Employee referral program (starting at CAD 250 per successful referral)
- People and Culture Programs including OSL Cares and WE: Woman's Empowerment Mission
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