Wedding Butler
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Key skills for this role
About the Role
St. Regis in Doha is seeking a Wedding Butler to provide highly personalized service to wedding couples and guests. Responsibilities include coordinating with hotel departments, managing room preparations, delivering amenities, and ensuring a seamless wedding experience.
Key Skills for This Role
Responsibilities
- Act as primary point of contact for wedding couples, VIP wedding guests, bridal parties, and family members
- Welcome and assist wedding guests upon arrival, coordinating with Front Office for smooth check in
- Deliver amenities, refreshments, coffee, tea, and other special requests promptly and professionally
- Review wedding event details, guest preferences, and VIP requirements, communicating to relevant departments
- Coordinate with Front Office, Housekeeping, Engineering, and Guest Services to prepare and inspect guest rooms and bridal suites
- Conduct pre arrival planning, including sending personalized communications and confirming special arrangements
- Escort wedding couples, VIPs, and family members to accommodations or event venues
- Be present during key wedding moments and guest arrivals to proactively address requests
- Monitor and follow up on all wedding related service requests
- Coordinate laundry, pressing, and garment care services for wedding attire and guest clothing
- Maintain accurate records of guest preferences, special requests, and service recovery actions
Requirements
- High school diploma or G.E.D. equivalent
- 6 months related work experience
Full Job Posting
Position Summary
- Provide highly personalized and attentive service to wedding couples, their families, and wedding guests, ensuring a seamless and memorable experience throughout all wedding related events and stays.
Responsibilities
- Act as the primary point of contact for wedding couples, VIP wedding guests, bridal parties, and family members.
- Welcome and assist wedding guests upon arrival, coordinating closely with the Front Office team.
- Deliver amenities, refreshments, coffee, tea, and other special requests promptly and professionally.
- Review wedding event details, guest preferences, special occasions, and VIP requirements.
- Coordinate with Front Office, Housekeeping, Engineering, and Guest Services teams to prepare and inspect guest rooms, bridal suites, and VIP accommodations.
- Conduct pre arrival planning, including sending personalized pre arrival communications and confirming special arrangements.
- Escort wedding couples, VIPs, and family members to their accommodations or event venues when required.
- Be present during key wedding moments and guest arrivals to proactively address requests.
- Monitor and follow up on all wedding related service requests, ensuring timely execution and guest satisfaction.
- Coordinate laundry, pressing, and garment care services for wedding attire and guest clothing.
- Maintain accurate records of guest preferences, special requests, and service recovery actions within hotel systems.
- Work collaboratively with the Weddings, Events, Front Office, Housekeeping, Engineering, and Food & Beverage teams.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Required Qualifications
- Related Work Experience: 6 months related work experience required.
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