Warehouse Supervisor

• Route plan and sequence calls for next day shipment requirements for Gay Lea deliveries
• Communicate and tender sales orders to third party carriers as required
• Coordinate daily ad-hoc delivery requirements and backhauls
• Coordinate additional driver support as required through partnered service providers
• Provide status updates to internal and external stakeholders as requested on ETA’s, delays for sales orders
• Ensure all POD’s are collected and accounted for and scanned into knowledge link
• Ensure all driver routing packets are prepared and assembled with required documentation, bills, RMA’s, pickup appointments etc.
• Approve/decline/process damage charges with 3 rd party carriers
• Monitor and report on driver/route KPI’s
• Document delays, and report on corrective actions for planning and systematic issues

• Post secondary education and/or minimum five (5) years relevant work experience in a lead hand or supervisory capacity
• Working knowledge of Good Manufacturing Practices, including excellent sanitary habits and knowledge of Hazard Analysis Critical Control Points (HACCP) is considerered a strong asset
• Experience operating material handling equipment, including Counterbalance Forklifts, Electric Lift Trucks, Reach Trucks, and pallet jacks; certification/licensing required.
• Strong experience and working knowledge of Microsoft Dynamics 365 (D365) and automated Warehouse Management Systems (WMS), including inventory control, warehouse transactions, and reporting.
• Excellent interpersonal, written, and verbal communication skills.
• Strong time management, organizational, and priority-setting skills with the ability to manage multiple competing demands.
• Prior logistics, transportation coordination, and dispatch experience is considered an asset.
• Effective leadership skills with the ability to coach, motivate, and work collaboratively with others.
• Familiar with total quality management , continuous improvement processes and food safety systems.Strong decision-making, analytical, and problem-solving capabilities.
• Proficient Computer skills - experience with MS Office (Excel, Word, Outlook, etc.)
• Physically capable of performing the demands of the job
• Ability and willingness to work extended shifts, evenings, weekends, and overtime as required to support operational needs.

Gay Lea Foods is a Canadian, dairy farmer‑owned co‑operative with a clear purpose: to enrich life with dairy .

Founded in 1958, the co‑operative produces high‑quality dairy products while creating lasting value for farming families, meaningful opportunities for employees, and positive impact in communities across Canada.

As a co‑operative, Gay Lea Foods believes that when the business succeeds, its members, people, and communities should succeed along with it.

To learn more, visit gaylea.com .

Gay Lea Foods is an equal-opportunity employer and values diversity in our workplace.

Reasonable accommodation is available upon request throughout our recruitment and selection process.

Gay Lea Foods may use artificial intelligence (AI) tools to support aspects of the recruitment process, including screening and assessment.

We are currently accepting applications for this open position.

Thank you for your interest in Gay Lea Foods.

Wishing you all the best with your career search!