Warehouse Operations Supervisor

Duties & Responsibilities

• Monitor Team Member performance ensuring Team Members are executing assigned tasks safely, accurately and achieving deadlines
• Assigns work to Team Members considering available hours, skills sets and other resources to ensure operational targets are met
• Mentor and build relationships with Team Members
• Coaches, counsels and trains Team Members to ensure competence, as well as, prepare them for future opportunities
• Set Team Members up for success; achieve or exceed key performance indicators, safety, performance and budget targets; record daily performance metrics
• Promote safety in the work environment and ensure all safety rules are followed
• Direct resolution to equipment issues (for example, replace failed equipment or contact Maintenance)
• Identify and assist in implementing process improvements
• Perform other duties as required
• Evaluate staffing needs to meet Daily, Weekly and Monthly volumes swings
• Shift flexibility. Able to work variable shift start times with overtime as needed and movement between shifts
• Using Engineered Labour Standards and other systems information to achieve all KPIs
• Work with the Operations Manager to identify KPIs for associate performance and coach/council where needed.
• Identify daily capacity planning and demand forecasting in terms of all inbound and outbound
• Forecast labor needed for all job functions on a daily basis
• Identify efficiency opportunities in labor savings
• Be versed in basic arithmetic, receiving/shipping/processing dollars per labor hour
• Skills
• Strong leadership and team development skills
• Excellent communication skills
• Ability to multitask in a fast-paced environment
• Task driven and goal orientated mindset
• Basic computer skills
• Ability to lift up to 50 pounds and stand for long periods of time