Making the company mission statement our driving force
Support all aspects of the day-to-day operations of the store in a manner consistent with Lammle’s culture, Performance Standards and Beliefs, while providing the Lammle’s Experience.
Functioning as the coach, motivating source, and team leader for the store staff; liaison with the Customer Service Centre
Human Resources Management
Training and development of store staff.
Create and maintain a positive team environment whose players are passionate about our Performance Culture
Operational Management
Supporting the implementation of company policies and procedures
All training standards, company programs as per direction.
A strong focus on customer service and consistently maintaining customer service levels
Contribution to supporting inventory control, minimize Shortage & Adjustments, maintain accurate store inventory
Ensure that the store’s physical conditions are clean and well maintained (vacuum, dust, floor free of obstacles) and train staff accordingly
Identify when that equipment is operational and maintained (computers, vacuum cleaners, ladders, lights, audio-visual) and train staff accordingly
Merchandise Management
Lead on merchandise display and presentation consistent with Lammle’s image
Merchandise the store based on promotions or season and store profile as directed
Communicate and support company promotions
Complete markdowns and transfers accurately and in a timely manner
Use windows and store fronts effectively
Product knowledge training and coaching to all outfitters
Promoting and enhancing our company image
Support in allover strategy
Skills
Leader who can engage, inspire empower and motivate others to act.
Strong personal skills, outgoing and able to communicate with co-workers and customers
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