Warehouse & Operations Manager
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Key skills for this role
About the Role
A confidential company in Kuwait seeks a Warehouse & Operations Manager to oversee multi-brand warehouse operations for cosmetics, food, and bakery products. Responsibilities include inventory management, compliance with storage conditions, returns handling, and coordination with shipping companies.
Key Skills for This Role
Responsibilities
- Direct and optimize daily operations of a multi brand warehouse
- Define clear roles, set strict KPIs, and enforce workplace discipline
- Implement strict inventory tracking protocols including FIFO
- Oversee storage condition compliance for cosmetics and food
- Establish efficient system for handling returns
- Manage relationships with shipping companies and delivery fleets
- Provide daily and weekly operational reports to upper management
Requirements
- Experience in warehouse management, preferably multi brand
- Knowledge of inventory tracking protocols including FIFO
- Experience with temperature and humidity controlled storage
- Ability to manage returns and minimize loss
- Strong leadership and team management skills
Full Job Posting
Responsibilities
- Direct and optimize the daily operations of a multi brand warehouse, ensuring flawless, high volume fulfillment, and timely dispatch for sensitive products (Cosmetics, Food & Bakery).
- Act as the ultimate authority on the warehouse floor. Define clear roles to ensure collaboration, eliminate overlap, set strict KPIs, and enforce workplace discipline and accountability.
- Implement strict inventory tracking protocols, including FIFO (First In, First Out), to manage expiry dates for bakery and food items, ensuring zero waste and 100% stock accuracy.
- Oversee storage condition compliance (temperature and humidity controls) required for both cosmetics and fresh food products.
- Establish and oversee a watertight, efficient system for handling returns (RTO, damaged, or expired goods) to minimize loss and ensure instant inventory updates.
- Manage relationships and resolve bottlenecks with shipping companies and delivery fleets to ensure seamless last mile delivery.
- Provide comprehensive daily and weekly operational reports regarding order fulfillment rates, return statistics, and staff productivity directly to upper management.
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