Warehouse Operations Manager

Manage warehouse equipment and infrastructure (e.g., forklifts, racking systems, material handling equipment), ensuring compliance with preventive maintenance schedules.

Promote a safe and compliant work environment by enforcing safety standards, conducting audits, and providing regular safety training.

Prepare, manage, and control the warehouse operating budget, optimizing labor and resource utilization.

Lead and actively participate in continuous improvement initiatives, including Lean, Kaizen, and Shingijutsu methodologies.

Investigate and resolve operational issues, inventory discrepancies, and customer or internal complaints related to warehouse activities.

Maintain accurate documentation and records in accordance with internal policies, GMP, and regulatory requirements.

Job Qualifications:

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field.

Minimum of 5–7 years of progressive experience in warehouse or distribution operations management, preferably within a regulated industry (e.g., medical device or pharmaceutical).

Fully bilingual (English and Spanish).

Min 2 years of demonstrated leadership experience with the ability to motivate, engage, and develop diverse teams.

Strong working knowledge of Warehouse Management Systems (WMS) and ERP platforms; SAP experience strongly preferred.

Solid understanding of inventory control principles, best practices, and cycle count methodologies.

Proven experience implementing and sustaining continuous improvement methodologies (Lean, Six Sigma).

Working knowledge of GMP and regulatory requirements applicable to warehouse operations.

Strong analytical, problem-solving, and decision-making skills.

Excellent written and verbal communication skills with the ability to influence across functions.

Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities effectively.