Wallet Operations Deputy
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Key skills for this role
About the Role
Binance seeks a Wallet Operations Deputy to oversee crypto wallet operations, including deposits, withdrawals, and blockchain transaction monitoring. The role involves risk mitigation, process optimization, and cross-functional collaboration to drive business growth.
Key Skills for This Role
Responsibilities
- Oversee daily operations of exchange wallets, including deposits and withdrawals
- Monitor blockchain transactions to ensure timely processing and resolve delays or failures
- Maintain operational uptime of exchange wallets
- Coordinate and complete network upgrades, token events and testing
- Monitor Internal Alerts and collaborate with stakeholders to react to incidents
- Review internal processes and simplify or automate processes to enhance efficiency
- Analyze competitor product and industry trends to identify enhancements
- Work with Customer Support to resolve wallet related user inquiries
- Drive CEX business growth strategy and develop/integrate new products
Requirements
- 5+ years in crypto wallet operations, blockchain infrastructure, or a related role
- 8+ years of experience in Product/Operations Management
- Familiarity with various blockchain technologies (EVM, Polkadot, Cosmos, etc.)
- Familiarity with on chain analysis tools, DeFi protocols, and new projects
- Familiarity with wallet infrastructure such as nodes, signing services and wallet custody models
- Excellent problem solving and communication skills
- Ability to stay calm in pressure situations and make clear decisions
- Ability to thrive in a fast paced, 24/7 crypto environment
Full Job Posting
Company Overview
- Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users.
- Trusted by 300+ million people in 100+ countries for security, transparency, trading engine speed, deep liquidity, and digital asset products.
- Leverages digital assets and blockchain to build an inclusive financial ecosystem.
Responsibilities
- Crypto wallet product owner role, offer industry wide leading CEX crypto deposit withdraw safekeep service.
- Oversee daily operations of exchange wallets, including deposits, withdrawals.
- Monitor blockchain transactions to ensure timely processing and resolve delays or failures.
- Maintain operational uptime of exchange wallets.
- Coordinate and complete network upgrades, token events and testing with no issues.
- Monitor Internal Alerts and collaborate with internal stakeholders and external parties to react to incidents and implement safeguards.
- Continuously review existing risk and controls to prevent potential future impact to the firm or users.
- Review internal processes and simplify or automate processes to enhance efficiency and users experience.
- Analyze competitor product and industry trends to identify potential product/process enhancements.
- Work with Customer Support to resolve wallet related user inquiries.
- Drive the strategy and partner with Stakeholders across various departments to solve customer pain points and enhance product user experience.
- Communicate and collaborate with regulators, auditors and external parties.
Requirements
- 5+ years in crypto wallet operations, blockchain infrastructure, or a related role.
- 8+ years of experience in Product/Operations Management.
- Familiarity with various blockchain technologies (EVM, Polkadot, Cosmos, etc.).
- Familiarity with on chain analysis tools, DeFi protocols, and new projects.
- Familiarity with wallet infrastructure such as nodes, signing services and wallet custody models (Hardware wallet, MPC, HSM, KSM, Embedded Custody).
- Excellent problem solving and communication skills.
- Ability to stay calm in pressure situations and make clear decisions with thorough impact analysis.
- Ability to thrive in a fast paced, 24/7 crypto environment, passionate and self starter.
- Tradfi experience in Issuer Services & Custody is a plus.
Why Binance
- Shape the future with the world's leading blockchain ecosystem.
- Collaborate with world class talent in a user centric global organization with a flat structure.
- Tackle unique, fast paced projects with autonomy in an innovative environment.
- Thrive in a results driven workplace with opportunities for career growth and continuous learning.
- Competitive salary and company benefits.
- Work from home arrangement (may vary depending on work nature).
Equal Opportunity
- Binance is committed to being an equal opportunity employer.
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