Waitstaff - Butterly Room and Shisha Lounge
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Key skills for this role
About the Role
Rosewood Doha is seeking Waitstaff for the Butterfly Room and Shisha Lounge to deliver exceptional guest service in a luxury environment. Responsibilities include taking orders, serving food and beverages, maintaining cleanliness, and handling guest inquiries.
Key Skills for This Role
Responsibilities
- Ensure to deliver the brand promise and always provide exceptional guest service
- Understand and strictly adhere to Rules and Regulations concerning fire, hygiene, health, and safety
- Have a full working knowledge of the restaurant floor plan/layout and all F&B offers
- Establish rapport with guests in a professional manner
- Handle all guest enquiries and complaints in a courteous and efficient manner
- Follow the restaurant Order of Service and Standard Operating Procedures
- Ensure that all stations are equipped with sufficient clean, polished cutlery/plates and service wear
- Operate the micros system effectively and present the bill and take payments correctly
Requirements
- Ability to deliver exceptional guest service
- Knowledge of food and beverage offerings
- Ability to handle guest complaints and inquiries
- High standards of personal presentation and grooming
- Ability to work flexible shifts
Full Job Posting
General Information
- Country/Region: Qatar
- Province/City: Doha
- Hiring Entity: Rosewood Doha
- Department: Food & Beverage Services
- Job Type: Full time Permanent
About Rosewood Doha
- Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events.
Your Role
- Ensures to deliver the brand promise and always provide exceptional guest service.
- Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health, and safety.
- Ensure high standards of personal presentation and grooming.
- Have a full working knowledge of the restaurant floor plan / layout, all F&B offers.
- Establish rapport with guests in a professional manner.
- Handle all guest enquiries and complaints in a courteous and efficient manner.
- Follow the restaurant Order of Service and Standard Operating Procedures.
- Ensure that all stations are equipped with sufficient clean, polished cutlery / plates, and all other service wear.
- Operate the micros system effectively and present the bill and take payments correctly.
Our Associate Experience
- A competitive salary and benefits package
- High quality associate accommodation in prime locations in the heart of Lusail and the Pearl
- A birthday day off
- Personalized development plans and continuous learning opportunities
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