Waiter/Waitress
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Key skills for this role
Role Overview
Provide friendly, professional waiter or waitress service in a hotel dining environment.
Support regular restaurant service and hotel banquets, conferences, weddings, and other events.
Key Skills for This Role
Full Job Posting
Role overview
Provide friendly, professional waiter or waitress service in a hotel dining environment.
Support regular restaurant service and hotel banquets, conferences, weddings, and other events.
Responsibilities
- Greet guests and provide professional service.
- Present menus, explain food and beverage options, and make recommendations.
- Take and communicate accurate food and beverage orders.
- Serve food and beverages according to hotel standards.
- Set up and clear tables, including cutlery, glassware, napkins, and tableware.
- Check guest satisfaction and respond promptly to requests.
- Handle guest complaints and report issues to the supervisor.
- Process bills and payments where required.
- Assist with opening and closing duties and hotel events.
Workplace
- Work location is in person.
Service standards
- Follow hotel food safety, health, and safety procedures.
- Maintain cleanliness and hygiene standards in dining and service areas.
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