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Waiter/ Waitress

FIVE Hotels and Resorts
Dubai, UAE
Full Time
Entry
Onsite
AED 1,200/month / month
2 weeks ago
Customer ServiceFood and Beverage ServiceCommunicationUpsellingPOS SystemsEnglish
Free

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Customer ServiceFood and Beverage ServiceCommunication
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Job Overview

  • Join FIVE Hotels and Resorts as a Waiter/Waitress and empower yourself to deliver exceptional experiences across award winning lifestyle destinations.

Compensation

  • A fixed monthly salary of AED 1,200 offered as part of this exciting career opportunity.

What We’re Looking For

  • Previous experience of 1 2 years in a Luxury Hotel environment as a Waiter/Waitress is a plus.
  • Professional, Insta Worthy Appearance, always adhering to FIVE’s Grooming Standards.
  • Flexibility to work a variety of shifts, including weekends and holidays.
  • A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.
  • An elevated and energetic Conversationalist, engaging Guests with lively discussions.
  • A Proactive Nature, coupled with a meticulous Eye for Detail.
  • Excellent communication and interpersonal skills.
  • Finds creative solutions and take ownership of all duties and tasks assigned.
  • Skills in Improving Customer Satisfaction and Driving Profitability.
  • ‘FIVE Styled’ Visionary thinking.
  • Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a plus).
  • A hands on attitude, fuelled by a ‘Can Do!’ Spirit.

Key Responsibilities

  • Greets Guests upon Arrival with a Warm ‘FIVE Styled’ Welcome.
  • Proactively acknowledges and Remembers Guest Preferences, maintaining meticulous Guest History records.
  • Takes and delivers Food and Beverage Orders accurately and efficiently.
  • Presents menus and makes knowledgeable Recommendations based on the Guests’ Preferences.
  • Demonstrates an Unwavering Commitment to upholding FIVE's First in Class Standards.
  • Ensures a Seamless Dining Experience for Guests, Anticipating their Needs.
  • Exhibits an exceptional understanding of FIVE's diverse destinations, concepts, menus, events, and bespoke offerings.
  • Assumes Ownership of Guest Concerns and Requests.
  • Efficiently Processes Billing and Payments while adhering to FIVE’s industry leading Control Procedures.
  • Contributes to a Luxurious Dining Experience by working Collaboratively with the Food and Beverage Team.
  • Assists in the lavish Table Setup and helps maintain the Dining Destination’s overall Cleanliness and Atmosphere.
  • Exemplifies the Highest Standards of Hygiene and Safety.

About FIVE Hotels and Resorts

  • FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique.
  • Our Growing Portfolio of Lavish Destinations includes FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE.

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