Head – Shared Services
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Key skills for this role
About the Role
FIVE Hotels and Resorts seeks a Head of Shared Services to lead AP, AR, financial closing, and automation initiatives. The role requires a CA/CPA, strong finance operations experience, and expertise in SAP or similar ERP.
Key Skills for This Role
Responsibilities
- Lead AP, AR, financial closing, daily P&L, consolidation support, and revenue distribution processes
- Ensure strong control over finance operations across multiple entities and jurisdictions
- Drive automation, AI adoption, workflow optimization, and process simplification across finance functions
- Own MIS, dashboards, working capital visibility, and operational finance reporting
- Work closely with business, procurement, treasury, and digital analytics teams
- Support IPO readiness, finance scalability, and operational governance initiatives
- Build and manage lean, high performance finance teams
Requirements
- CA / CPA or equivalent qualification preferred
- Strong hands on experience in finance operations and controllership environments
- Experience in hospitality, real estate, retail, entertainment, or fast moving entrepreneurial businesses preferred
- Strong understanding of IFRS, consolidation, closing processes, and operational finance
- Exposure to SAP, data lakes, AI/automation tools, and finance transformation initiatives preferred
- Must be highly execution oriented, detail focused, and comfortable operating in an intense, fast moving environment
- Strong understanding of Credit Management, Cash Flow Monitoring, Vendor Management, and Treasury Coordination
- Expertise in Financial Systems such as SAP, Oracle, SUN, or similar ERP platforms
- Advanced proficiency in Microsoft Excel, Financial Reporting, and Data Analysis
- Excellent Communication, Stakeholder Management, and Negotiation Skills
- Strong Leadership capabilities with the ability to Mentor and Develop High Performing Teams
- Exceptional Analytical Skills and Attention to Detail
Full Job Posting
The Candidate
- A Driven Self Starter with Excellent Communication, Leadership and Organisational Skills.
- An Astute Creative and Critical Thinker who can Conceptualise and Implement Innovative Solutions in a Fast Paced Environment.
- A ‘Can Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership.
What We’re Looking For
- CA / CPA or equivalent qualification preferred.
- Strong hands on experience in finance operations and controllership environments.
- Experience in hospitality, real estate, retail, entertainment, or fast moving entrepreneurial businesses preferred.
- Strong understanding of IFRS, consolidation, closing processes, and operational finance.
- Exposure to SAP, data lakes, AI/automation tools, and finance transformation initiatives preferred.
- Must be highly execution oriented, detail focused, and comfortable operating in an intense, fast moving environment.
- Strong understanding of Credit Management, Cash Flow Monitoring, Vendor Management, and Treasury Coordination.
- Expertise in Financial Systems such as SAP, Oracle, SUN, or similar ERP platforms.
- Advanced proficiency in Microsoft Excel, Financial Reporting, and Data Analysis.
- Excellent Communication, Stakeholder Management, and Negotiation Skills.
- Strong Leadership capabilities with the ability to Mentor and Develop High Performing Teams.
- Exceptional Analytical Skills and Attention to Detail, ensuring Accuracy and Compliance across all Financial Operations.
Key Responsibilities
- Lead AP, AR, financial closing, daily P&L, consolidation support, and revenue distribution processes.
- Ensure strong control over finance operations across multiple entities and jurisdictions.
- Drive automation, AI adoption, workflow optimization, and process simplification across finance functions.
- Own MIS, dashboards, working capital visibility, and operational finance reporting.
- Work closely with business, procurement, treasury, and digital analytics teams.
- Support IPO readiness, finance scalability, and operational governance initiatives.
- Build and manage lean, high performance finance teams.
About FIVE Hotels And Resorts
- FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique.
- Our Growing Portfolio of Lavish Destinations includes FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE.
- FIVE is a leader in Sustainable Luxury Living and Hospitality.
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