Waiter / Waitress
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Key skills for this role
About the Role
Roya International is seeking a friendly and professional Waiter/Waitress to provide excellent table service and ensure guest satisfaction. Requires previous experience in a similar role, strong communication skills, and basic POS knowledge.
Key Skills for This Role
Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Provide attentive and efficient table service throughout the dining experience
- Take orders accurately and communicate clearly with kitchen staff
- Recommend menu items and use upselling techniques to increase sales
- Serve food and beverages according to restaurant standards
- Ensure guest satisfaction by checking on guests during service
- Maintain cleanliness and hygiene of the dining area and service stations
- Prepare mise en place and ensure tables, cutlery, and glassware are ready
- Handle billing, process payments, and operate POS system (Micros preferred)
- Manage cash transactions accurately when required
- Follow food and beverage service standards and company procedures
- Assist team members to ensure smooth daily operations
Requirements
- Previous experience as a Waiter/Waitress or in a customer service role
- Strong communication and interpersonal skills
- Basic knowledge of POS systems (Micros is an advantage)
- Ability to work in a fast paced environment
- Positive attitude, teamwork, and professionalism
- Ability to provide excellent guest service and upselling skills
- Preferably Arabic speaking
Full Job Posting
Waiter / Waitress Job Summary
- We are looking for a friendly and professional Waiter/Waitress to join our restaurant team. The ideal candidate will provide excellent customer service, ensure guest satisfaction, and create a welcoming dining experience that encourages repeat visits.
Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Provide attentive and efficient table service throughout the dining experience
- Take orders accurately and communicate clearly with kitchen staff
- Recommend menu items and use upselling techniques to increase sales
- Serve food and beverages according to restaurant standards
- Ensure guest satisfaction by checking on guests during service
- Maintain cleanliness and hygiene of the dining area and service stations
- Prepare mise en place and ensure tables, cutlery, and glassware are ready
- Handle billing, process payments, and operate POS system (Micros preferred)
- Manage cash transactions accurately when required
- Follow food and beverage service standards and company procedures
- Assist team members to ensure smooth daily operations
Requirements
- Preferably Arabic speaking
- Previous experience as a Waiter/Waitress or in a customer service role
- Strong communication and interpersonal skills
- Basic knowledge of POS systems (Micros is an advantage)
- Ability to work in a fast paced environment
- Positive attitude, teamwork, and professionalism
- Ability to provide excellent guest service and upselling skills
Compensation
- Pay: AED2,500.00 AED3,500.00 per month
Schedule
- Job Type: Full time
Additional Information
- Work Location: In person
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