Restaurant Supervisor
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Key skills for this role
About the Role
Roya International is hiring a Restaurant Supervisor to oversee daily operations, ensure guest satisfaction, and lead staff in a Dubai restaurant. Responsibilities include managing service standards, controlling cash, scheduling, and training employees.
Key Skills for This Role
Responsibilities
- Oversee and coordinate planning, organizing, training, and leadership to achieve objectives in sales, costs, employee retention, guest service, food quality, and cleanliness
- Ensure all guests feel welcome and receive responsive, friendly, and courteous service
- Ensure food and products are consistently prepared and served according to recipes and standards
- Control cash and other receipts by adhering to cash handling and reconciliation procedures
- Make employment and termination decisions consistent with General Manager guidelines
- Fill in where needed to ensure guest service standards and efficient operations
- Prepare all required paperwork, including forms, reports, and schedules
- Ensure equipment is kept clean and in excellent working condition
- Ensure products are received in correct unit count and condition
- Schedule labor as required by anticipated business activity while meeting labor cost objectives
Requirements
- Previous experience in restaurant supervision or similar role
- Strong understanding of restaurant policies, procedures, and standards
- Excellent guest service and communication skills
- Ability to control cash and adhere to cash handling procedures
- Knowledge of health, safety, and labor regulations
Full Job Posting
General Summary
- Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
Main Duties
- Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
- Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Make employment and termination decisions consistent with General Manager guidelines for approval or review.
- Fill in where needed to ensure guest service standards and efficient operations.
- Continually strive to develop your staff in all areas of managerial and professional development.
- Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
- Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
- Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
- Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
Additional Details
- Job Type: Full time
- Pay: AED5,000.00 AED7,000.00 per month
- Work Location: In person
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