Waiter / Waitress
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Key skills for this role
About the Role
Roya International is hiring a Waiter/Waitress to provide friendly, responsive service and create an exceptional dining experience. The role requires Arabic speaking, excellent customer service skills, and the ability to work in a fast-paced restaurant environment.
Key Skills for This Role
Responsibilities
- Greet guests in a friendly, positive manner and make them feel at home
- Ensure guests receive the highest possible level of service
- Maintain standards of food and beverage quality
- Use up selling techniques when selling food and beverage items
- Prepare final bill, present cheque to guest, accept payment
- Maintain a clean and orderly restaurant during service
Requirements
- Preferably Arabic Speaker
- Ability to provide friendly, responsive service
- Ability to work in a fast paced environment
- Knowledge of food and beverage quality standards
- Ability to use Micros POS system
Full Job Posting
General Summary
- Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each Waiter/Waitress’s primary objective is to show our guests such a marvelous time they will want to return again and again.
Main Duties
- Greet guests in a friendly, positive manner and make them feel at home.
- Responsible for ensuring guests received the highest possible level of service to maintain overall satisfaction on a consistent basis.
- Make all our guests feel comfortable and let them know you’re there to personally take care of them.
- Responsible for attending on going training on full time and ensure compliance of company standards and procedures.
- Maintain standards of food and beverage quality as established through restaurant standards, policies and procedures.
- Follow and maintain service quality assurance.
- Arranges proper mis en place for busy operation.
- Arrange all side station before and after the service. (complete and clean cutleries, glasses and condiments)
- Be courteous, warm, smiling while dealing with guests.
- Be efficient, fast and serve with confidence and flair.
- To use up selling techniques when selling food and beverage items.
- Clean all areas in restaurant for hygiene purpose.
Requirements
- Preferably Arabic Speaker
Job Type
- Full time
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