Waiter / Waitress
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Key skills for this role
About the Role
Provide exceptional service by greeting guests, serving food and beverages, upselling promotions, and assisting team members while maintaining a calm demeanor.
Key Skills for This Role
Responsibilities
- Greet and welcome all guests approaching the restaurant in accordance with the highest standards
- Handle and serve guests efficiently, with flair and courteous manner
- Have thorough understanding of all Food & Beverage and allergens on menu items, and recommend combinations and up sell alternatives
- Upsell hotel promotions specially in F&B
- Assist other team members to achieve greatness and cleanliness for the overall cluster
- Handle all cashier duties as assigned
Requirements
- Previous experience in Hotel or Restaurant is an advantage
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
Full Job Posting
Job Description
- You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.
Responsibilities
- Greet and welcome all guests approaching the restaurant in accordance with the highest standards.
- Handle, Serve guests efficiently, with flair and courteous manner
- To have a thorough understanding and knowledge of all Food & Beverage as well as allergens on items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
- Being a sales person by upselling Hotel promotions specially in F&B
- Assist other team members to achieve greatness and cleanliness for the over whole cluster
- To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
- Handling all cashier duties as assigned
Qualifications
- Previous experience in Hotel or Restaurant is an advantage
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
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