Waiter (Saudi)
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Key skills for this role
About the Role
SEVEN is seeking an experienced Waiter to provide attentive table service in a high-volume dining environment. The role involves taking orders, delivering food and beverages, managing a section of tables, and ensuring guest satisfaction.
Key Skills for This Role
Responsibilities
- Greet guests warmly, present menus, and assist with food and beverage selection
- Accurately take guest orders and communicate them to the kitchen, noting special requests and dietary needs
- Deliver food and beverages promptly, ensuring presentation and order accuracy
- Manage a designated section of 1 6 tables, ensuring prompt and attentive service
- Perform regular table checks to ensure guest satisfaction and address concerns
- Adhere to FOH SOPs and comply with HACCP and FM Mandates standards
- Maintain awareness of Food Service Standards and Material Control
- Respond to guest inquiries and complaints professionally
- Engage with guests in a friendly and courteous manner
Requirements
- High school diploma or equivalent
- Minimum 3 years of experience in food and beverage service
- HACCP intermediate certification
- Experience managing a section of tables
- Knowledge of FOH SOPs and Food Safety Standards
- Ability to multitask in high pressure environments
- Effective communication in English
- Proficiency in Arabic preferred
- Ability to stand for extended periods
Full Job Posting
Role Purpose
- The Waiter/Waitress is responsible for taking customer orders, delivering food and drinks, and providing attentive service to ensure a positive dining experience.
- This role involves direct interaction with guests, effective communication with the kitchen, and delivering exceptional table service.
- The Waiter/Waitress manages a section of tables, upholds food safety and hygiene standards, and ensures all guests feel welcome and well served.
Role Responsibilities
- Greet guests warmly, present menus, and assist with food and beverage selection based on guest preferences.
- Accurately take guest orders and communicate them to the kitchen, ensuring all special requests and dietary needs are noted.
- Deliver food and beverages promptly, ensuring presentation and order accuracy meet organizational standards.
- Manage a designated section of 1 6 tables, ensuring guests receive prompt and attentive service throughout their visit.
- Perform regular table checks to ensure guest satisfaction, promptly addressing any concerns or additional requests.
- Adhere to Front of House (FOH) Standard Operating Procedures (SOPs), ensuring compliance with HACCP Intermediate and FM Mandates Basic standards.
- Maintain awareness of Food Service Standards and Material Control, supporting asset management and inventory control.
- Provide a high level of guest service, ensuring all guests have a positive and enjoyable dining experience.
- Respond to guest inquiries and complaints professionally, resolving issues to enhance guest satisfaction.
- Engage with guests in a friendly and courteous manner, ensuring their needs are met promptly and efficiently.
Requirements
- High school diploma or equivalent.
- Minimum of 3 years of experience in food and beverage service, preferably in a guest facing role.
- HAACP intermediate certification is required.
- Experience in managing a section of tables and providing high quality guest service.
- Knowledge of FOH SOPs and Food Safety Standards.
- Capable of multitasking in high pressure environments and communicating effectively in English; proficiency in Arabic is preferred.
- Ability to stand for extended periods, with no visual or auditor impediments.
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