Waiter (Italian Speaker) - BVLGARI Resort Dubai
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Key skills for this role
About the Role
Bulgari Hotels & Resorts is hiring an Italian-speaking waiter for the BVLGARI Resort Dubai. The role involves serving food and beverages, setting tables, answering menu questions, and ensuring guest satisfaction in a luxury environment.
Key Skills for This Role
Responsibilities
- Serve food courses and alcoholic beverages to guests
- Set tables according to type of event and service standards
- Answer questions on menu selections
- Communicate with kitchen regarding menu questions, wait times, re cook orders, and product availability
- Record transactions in MICROS system at time of order
- Check in with guests to ensure satisfaction with each food course and/or beverages
- Maintain cleanliness of work areas, china, glass, etc.
- Complete closing duties including restocking items, turning off lights
- Present physical and accurate check to guest and process payment
- Follow all company and safety and security policies and procedures
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- Italian language proficiency
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 25 pounds without assistance
Full Job Posting
Position Summary
- Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re cook orders, and product availability. Communicate additional meal req
Additional Responsibilities
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
- Read and visually verify information in a variety of formats (e.g., small print).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand eye coordination.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
About Bulgari Hotels & Resorts
- Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations.
- Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand.
- In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International.
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