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indeed

Waiter

HME Holding Group
Doha, QAT
Fulltime
Entry
2 months ago
Customer ServiceOrder TakingMenu KnowledgePOS SystemsFood SafetyGuest Relations
Free

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Customer ServiceOrder TakingMenu Knowledge
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Key Responsibilities

  • Welcome guests warmly and provide attentive, professional service throughout their visit
  • Present menus, explain food and beverage offerings, and make informed recommendations
  • Accurately take and process guest orders using the POS system
  • Serve food and beverages according to presentation and service standards
  • Monitor guest satisfaction and respond promptly to requests or concerns
  • Maintain cleanliness and organization of dining areas, tables, and service stations
  • Coordinate effectively with baristas, kitchen staff, and supervisors to ensure smooth service
  • Handle billing, payments, and cash transactions accurately
  • Assist with opening and closing duties
  • Follow hygiene, food safety, and sanitation procedures at all times
  • Support upselling initiatives and promote featured menu items

Requirements

  • Previous experience as a waiter/server in cafés, restaurants, or hospitality venues preferred
  • Excellent customer service and communication skills
  • Professional appearance and positive attitude
  • Ability to work efficiently in a busy environment
  • Strong teamwork and multitasking abilities
  • Basic knowledge of food and beverage service standards
  • Flexible availability, including weekends and holidays
  • Familiarity with POS systems is an advantage

Preferred Qualifications

  • Experience in premium cafés, fine dining, or luxury hospitality environments
  • Knowledge of specialty coffee, desserts, and premium food service
  • Multilingual communication skills
  • Hospitality or customer service training certifications

Key Competencies

  • Guest service excellence
  • Communication skills
  • Attention to detail
  • Team collaboration
  • Time management
  • Problem-solving
  • Upselling and product knowledge
  • Pay: QAR2,500.00 - QAR4,000.00 per hour

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