Vice President, Relationship Manager – MENA
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Key skills for this role
About the Role
State Street is seeking a Vice President, Relationship Manager to join its MENA team, managing and deepening relationships with institutional clients. The role requires strong institutional markets knowledge and stakeholder management skills.
Key Skills for This Role
Responsibilities
- Manage and deepen relationships with existing institutional clients across the Middle East
- Support the Head of Relationship Management in developing and executing client strategies
- Act as a trusted point of contact for clients, understanding their strategic objectives and evolving requirements
- Work closely with Sales, Product, Client Service, Operations, and other internal partners to deliver a seamless client experience
- Identify opportunities to expand existing relationships by connecting client needs with State Street capabilities
- Contribute to pipeline development, account planning, revenue growth, and client retention
- Support responses to RFPs, due diligence questionnaires, client presentations, and briefing materials
- Coordinate internal preparation for client meetings and ensure timely follow up
- Maintain strong governance discipline including accurate client records and risk related documentation
- Ensure all client engagement activities are conducted in line with State Street policies and regulatory expectations
Requirements
- Meaningful experience in relationship management, client coverage, sales, business development, or client service within financial services
- Strong understanding of institutional clients in the Middle East
- Demonstrated ability to manage senior client relationships and navigate complex stakeholder environments
- Experience supporting strategic account plans, revenue growth initiatives, client retention efforts, RFPs, due diligence processes
- Bachelor's degree in finance, business, economics, accounting, law, or related discipline
Full Job Posting
Role Overview
- State Street is seeking a Vice President, Relationship Manager to join its Relationship Management team in the Middle East, one of the firm’s strategic growth markets.
- Reporting to the Head of Relationship Management, Managing Director, this role will be responsible for managing, supporting, and deepening relationships with institutional clients across the region, helping deliver a coordinated “One State Street” experience and contributing to the firm’s long term
Key Responsibilities
- Manage and deepen relationships with existing institutional clients across the Middle East, ensuring a high standard of engagement, responsiveness, and service coordination.
- Support the Head of Relationship Management in developing and executing client strategies aligned with State Street’s regional growth priorities.
- Act as a trusted point of contact for clients, understanding their strategic objectives, operating models, priorities, and evolving requirements.
- Work closely with Sales, Product, Client Service, Operations, Legal, Compliance, Risk, Finance, and other internal partners to deliver a seamless client experience.
- Identify opportunities to expand existing relationships by connecting client needs with relevant State Street capabilities across asset servicing, markets, data, technology, and investment solutions.
- Contribute to pipeline development, account planning, revenue growth, client retention, and strategic relationship reviews.
- Support responses to RFPs, due diligence questionnaires, client presentations, briefing materials, and senior management updates.
- Coordinate internal preparation for client meetings, track agreed actions, and ensure timely follow up across all relevant stakeholders.
- Maintain strong governance discipline, including accurate client records, pipeline updates, meeting notes, relationship plans, and risk related documentation.
- Ensure all client engagement and business activities are conducted in line with State Street policies, regulatory expectations, fiduciary standards, and the firm’s risk excellence framework.
Experience And Qualifications
- Meaningful experience in relationship management, client coverage, sales, business development, or client service within financial services, asset servicing, asset management, custody, capital markets, or related institutional businesses.
- Strong understanding of institutional clients in the Middle East, including sovereign wealth funds, official institutions, pension funds, asset managers, family offices, banks, and other financial institutions.
- Demonstrated ability to manage senior client relationships and navigate complex stakeholder environments across regions, functions, and cultures.
- Experience supporting strategic account plans, revenue growth initiatives, client retention efforts, RFPs, due diligence processes, and executive level client materials.
- Sound knowledge of investment operations, custody, fund services, data solutions, markets, or investment management products would be advantageous.
- Bachelor’s degree in finance, business, economics, accounting, law, or a related discipline; professional qualifications or postgraduate study would be beneficial.
Skills and Competencies
- Strong executive presence, communication skills, and ability to build trust with senior clients and internal stakeholders.
- Commercial mindset with the ability to identify client needs, frame opportunities, and support disciplined execution.
- Excellent organisational skills, attention to detail, and ability to manage multiple priorities in a fast paced environment.
- Collaborative and solutions oriented approach, with the ability to influence across a matrixed global organisation.
- High level of integrity, professionalism, accountability, and risk awareness.
- Strong written communication skills, including the ability to prepare clear, concise, and client ready materials.
- Cultural awareness and understanding of relationship led business development in the Middle East.
Leadership Expectations
- The Vice President will be expected to operate as a senior member of the regional relationship management team, demonstrating ownership, sound judgement, and the ability to represent State Street with credibility.
- The role will require proactive engagement with clients and internal partners, disciplined follow through, and a strong contribution to the firm’s strategic growth ambitions in the Middle East.
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