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Own the Applied AI & Data practice P&L, including bookings, revenue, margin, utilization, and bench cost targets.
Report on key practice health metrics, including utilization rates, at-risk bench resources, bookings-to-revenue conversion, and pipeline coverage, on a regular cadence to PS leadership.
Drive a qualified pipeline and predictable forecast in close partnership with Sales leadership, with active input into account planning.
Maintain visibility into the bench, take active steps to reduce bench cost, and build a workforce model that scales with the business.
Leverage a personal network to generate leads and open executive relationships, then work in close coordination with Sales to qualify, pursue, and close opportunities.
Be personally active in customer engagements, including participation in discovery, pursuit, and executive relationship development across target accounts.
Drive land-and-expand motions jointly with Sales, with accountability for revenue growth in named accounts and new logos.
Build and maintain executive relationships with economic buyers, positioning CBTS as a strategic partner rather than a transactional vendor.
In collaboration with the Product team, define and evolve the practice’s offer portfolio across data engineering, modernization, analytics, and applied AI, with clear scoping, pricing, and delivery models.
Build outcome-based and value-based pricing frameworks where appropriate, moving beyond pure time-and-materials.
Develop intellectual property, reference architectures, and accelerators that differentiate CBTS and shorten time to value for clients.
Position the practice’s AI plays, including agentic IT operations, governance, model implementation, and security for AI, in coordination with the broader CBTS portfolio.
Stand up and enforce delivery standards, estimation models, and quality controls across engagements spanning Microsoft Fabric, Azure AI Foundry, Azure OpenAI, AWS Bedrock, Databricks, and Snowflake.
Establish reusable delivery patterns around medallion architecture, DataOps, LLMOps, and MCP-based agent infrastructure.
Govern engagement health, profitability, and client satisfaction across the active portfolio.
Build, lead, and develop a multidisciplinary team of architects, data engineers, and AI specialists across North America and offshore delivery.
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Lead the offshore delivery team, which will operate in a dotted-line reporting structure. The VP is expected to fully embrace this model, treating the offshore team as a core delivery asset and managing it with the same rigor as onshore resources.
Define the workforce and cost model, including fully loaded consultant economics and offshore leverage ratios, to support scalable, profitable growth.
Create career paths, skills development, and internal enablement so the practice keeps pace with a fast-moving AI landscape.
Build strong working relationships across Sales, Product, Finance, and other PS practices to align the practice with company priorities and avoid operating as a silo.
Participate actively in joint account planning, go-to-market alignment, and operational reviews with peer leaders.
Report practice performance, strategy, and market intelligence to executive stakeholders through clear KPI frameworks.
Lead CBTS PS cross-functional AI adoption to create internal value and keep pace with market change.
Represent CBTS as a thought leader with clients, partners, and the broader market.
12+ years in technology consulting or professional services, with significant experience in data and AI and a track record of senior leadership.
Demonstrated P&L ownership and growth of a services practice, ideally from early stage through scale.
Deep fluency across modern cloud data and AI platforms, including Microsoft Fabric, Azure, AWS, Databricks, and Snowflake, and architectural patterns for production AI.
Proven ability to sell and deliver complex engagements to enterprise and midmarket clients, including C-suite engagement.
An active professional network that can be leveraged to generate pipeline and open doors at target accounts.
Strong commercial instincts across pricing, packaging, staffing, and margin management.
Comfort operating in an early-stage, resource-constrained environment where building the business is as important as running it.
Prior CTO, VP, or practice-leadership roles in cloud or data and AI services.
Experience building governed, secure delivery environments for regulated industries such as healthcare, financial services, or public sector.
Public profile as a practitioner voice through writing, speaking, or community building.
Hands-on familiarity with emerging agentic and MCP-based tooling.
Success Indicators – First 12 Months:
A defined, differentiated offer portfolio with standardized scoping and pricing in active use.
Bookings targets met or tracking to plan by end of year one, with a qualified and growing pipeline.
Utilization rate for the practice team meeting or trending toward target by Q3/Q4.
A defined bench management process with visibility into at-risk resources and active steps underway to reduce bench cost.
Offshore team fully integrated into active delivery engagements with clear roles, a defined capacity model, and measurable quality outcomes.
At least a defined set of named accounts with active executive relationships and documented land-and-expand plans developed jointly with Sales.
Documented delivery standards and reusable IP in active use across the portfolio.
A clear practice operating model with revenue, delivery, IP, and market alignment workstreams running on a regular cadence.
Cross-functional alignment with Sales, Product, and Finance reflected in joint account plans and a shared operating rhythm.
About CBTS
IT Services & Consulting2500 employeesFounded 1994
CBTS, a privately held North American IT services company, delivers AI, cloud, cybersecurity, and networking to businesses.