UX Designer

About the Role

What You'll Do

• Translate business requirements, research findings, and user needs into clear UX solutions.
• Define user journeys, user flows, task flows, navigation structures, and information architecture.
• Create low- and high-fidelity wireframes across web, mobile, and responsive experiences.
• Design complex journeys involving multiple users, roles, steps, scenarios, and decision points.
• Define interaction patterns, behaviours, states, validations, and edge cases.
• Create interactive prototypes to communicate and validate experience concepts.
• Identify usability issues and friction points and propose better solutions.
• Collaborate with researchers, service designers, product teams, business teams, and technical teams.
• Present UX decisions and rationale to clients and stakeholders.
• Produce polished UI designs and contribute to design systems, components, patterns, and reusable libraries.
• Use AI-powered design tools and experiment with AI workflows to improve speed and quality.

Requirements

• At least 4 years of hands-on UX design experience.
• A UX-focused portfolio showing user flows, information architecture, wireframes, interaction design, and problem-solving.
• Strong experience designing complex digital products, platforms, or services.
• Ability to simplify ambiguous or complex requirements into structured experiences.
• Strong Figma proficiency, including Auto Layout, components, variables, prototyping, and design systems.
• Understanding of usability, accessibility, responsive design, and human-centred design principles.
• Good visual design fundamentals, including typography, hierarchy, spacing, and layout.
• Ability to produce high-quality UI when required.
• Experience using AI-powered design tools in UX and UI workflows.
• Ability to work independently, take ownership, and deliver against deadlines.