User Interface Designer
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About the Role
About the Role We are hiring a UI Designer on behalf of a leading Government Digital Authority in the UAE, driving the next generation of citizen-facing digital services. This role is based on-site at the Ras Al Khaimah HQ and reports directly to the Head of UX/UI.
Key Skills for This Role
Full Job Posting
About The Role
We are hiring a UI Designer on behalf of a leading Government Digital Authority in the UAE, driving the next generation of citizen-facing digital services.
This role is based on-site at the Ras Al Khaimah HQ and reports directly to the Head of UX/UI.
The successful candidate will balance hands-on UI design with project-level ownership — leading interface design across web, mobile, and kiosk platforms while mentoring junior designers and contributing to a centralized design system.
Key Responsibilities
- Lead the design of intuitive, accessible, and visually consistent user interfaces for digital government services
- Apply and maintain the centralized design system across all ongoing projects
- Ensure compliance with WCAG accessibility standards and bilingual (Arabic/English) design requirements
- Review and approve design deliverables before final submission
- Collaborate closely with developers to ensure pixel-perfect implementation
- Support usability testing and research activities; use analytics and user feedback to iterate designs
- Partner with Product Managers, CX, and Service Design teams to deliver cohesive end-to-end experiences
- Provide coaching, feedback, and mentorship to junior UX/UI designers
- Stay updated on the latest design trends, tools, and methodologies
- Propose enhancements to the design system and overall design processes
Required Qualifications
- Bachelor's degree in Design, Human-Computer Interaction, or a related field
- 4+ years of UX/UI design experience in digital products or government services
- Hands-on expertise in design systems, accessibility (WCAG), and responsive design
- Strong proficiency in Figma, Adobe XD, or equivalent design tools
- Prior experience leading small design teams or acting as a project-level design lead
- Exposure to Agile delivery environments
- Excellent written and spoken English
Preferred Qualifications
- Certifications in Agile, Design Thinking, or UX/UI methodologies
- Experience designing for government, public sector, or large-scale citizen platforms
- Familiarity with Arabic-language interfaces and RTL (Right-to-Left) design
Behavioural Competencies
- Results Orientation
- Customer/User Focus
- Communication and Collaboration
- Team Leadership and Mentorship
- Problem Solving and Decision Making
- Creativity and Innovation
- Continuous Learning
Work Environment
- 100% on-site at the Ras Al Khaimah HQ, UAE
- Full-time, permanent role with a structured government authority
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