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Key skills for this role
This position focuses on providing underground customer support, technical issue resolution, training and support to customers. This position also in the liaison between the customer and CB Mining, promoting and fostering the use of our products and services.
Primary Responsibilities:
Troubleshoot, repair, and maintain all underground mining equipment
Diagnose a range on complex equipment problems in underground environments
Safe and compliant performance, in line with company's and customers health and safety guidelines
Responsible for developing and managing relationships with customers, employees, salesmen and various departments throughout CB Mining
Provide seamless communication to both external and internal customers
Grow aftermarket product support business in the region
Underground Stipend Pay
Available24/7 for customer call outs and / or emergency needs
Perform other related duties as assigned by manager
Skills / Knowledge / Qualifications:
Experience with the installation, operation, troubleshooting, programming, and maintenance of the PMC-R, PMC-D, PMC-V, PMC-S control systems
Experience with the troubleshooting, maintenance and repair of room and pillar equipment
Able to physically and emotionally work in an underground environment
Must be able to walk long distances on uneven surfaces in underground environment
Must be able to lift 50 pounds
Ability to work independently, with analytical reasoning and problem-solving skills
Maintain and valid drivers license and clean driving record
Effective verbal and written communication skills
Ability to meet deadlines and handle multiple tasks
Timely completions of all post job and administrative duties including but not limited to service reports, time sheets, failure reports, debriefing reports, tooling and equipment tracking
Ability to learn new systems and processes
Solid computer skills with a working knowledge of DBS, Microsoft Office products (Word, Excel)
Organized and detail oriented
Strong customer service orientation
Available 24/7 to support customer and industry requirements
CPR / First Aid Trained or willing to be trained and certified
MSHA underground certified
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A get it done attitude
Why Join the CB Mining Team:
For all hours working underground:
TSRs receive an additional premium per hour in recognition of the unique working conditions and responsibilities associated with underground operations. This premium is applied for all hours underground.
Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.
Stability: Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
First Shift
This position focuses on providing underground customer support, technical issue resolution, training and support to customers. This position also in the liaison between the customer and CB Mining, promoting and fostering the use of our products and services.
Primary Responsibilities:
Troubleshoot, repair, and maintain all underground mining equipment
Diagnose a range on complex equipment problems in underground environments
Safe and compliant performance, in line with company's and customers health and safety guidelines
Responsible for developing and managing relationships with customers, employees, salesmen and various departments throughout CB Mining
Provide seamless communication to both external and internal customers
Grow aftermarket product support business in the region
Underground Stipend Pay
Available24/7 for customer call outs and / or emergency needs
Perform other related duties as assigned by manager
Skills / Knowledge / Qualifications:
Experience with the installation, operation, troubleshooting, programming, and maintenance of the PMC-R, PMC-D, PMC-V, PMC-S control systems
Experience with the troubleshooting, maintenance and repair of room and pillar equipment
Able to physically and emotionally work in an underground environment
Must be able to walk long distances on uneven surfaces in underground environment
Must be able to lift 50 pounds
Ability to work independently, with analytical reasoning and problem-solving skills
Maintain and valid drivers license and clean driving record
Effective verbal and written communication skills
Ability to meet deadlines and handle multiple tasks
Timely completions of all post job and administrative duties including but not limited to service reports, time sheets, failure reports, debriefing reports, tooling and equipment tracking
Ability to learn new systems and processes
Solid computer skills with a working knowledge of DBS, Microsoft Office products (Word, Excel)
Organized and detail oriented
Strong customer service orientation
Available 24/7 to support customer and industry requirements
CPR / First Aid Trained or willing to be trained and certified
MSHA underground certified
A get it done attitude
Why Join the CB Mining Team:
For all hours working underground:
TSRs receive an additional premium per hour in recognition of the unique working conditions and responsibilities associated with underground operations. This premium is applied for all hours underground.
Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.
Stability: Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Exclusive Caterpillar dealer serving Pennsylvania, West Virginia, and Maryland.
Visit company websiteJobs and hiring trendsUSD 32-40 hourly / hour
Full-time
Mid
Onsite
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