UKG Support Developer
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Key skills for this role
About the Role
Seeking an experienced UKG Support Developer to ensure smooth operation of UKG Check In/Check Out workforce management system. Role involves hands-on support, troubleshooting, integrations, and reporting.
Key Skills for This Role
Responsibilities
- Provide hands on support for UKG Workforce Central / UKG Dimensions
- Troubleshoot and resolve issues with timecards, scheduling, and attendance workflows
- Configure and maintain integrations with HRMS, payroll, access control, and biometric systems
- Analyze logs, debug issues, and manage incident resolution
- Develop and maintain reports and dashboards using UKG reporting tools
- Collaborate with HR, payroll, and IT teams to optimize workforce management processes
Requirements
- Strong experience with UKG Workforce Central / UKG Dimensions
- 5–8 years of overall experience with a minimum of 3 years in UKG
- Expertise in Check In/Check Out workflows
- Proficiency in SQL, API integrations, and UKG reporting tools
- Background in Workforce Management systems support and development
- Ability to analyze logs, debug issues, and manage incidents
- Excellent communication and stakeholder management skills
Full Job Posting
Overview
- We are seeking an experienced UKG Support Developer to join our team and ensure the smooth operation of our UKG Check In/Check Out workforce management system. This role is critical in supporting daily time tracking, scheduling, and attendance workflows, while maintaining integrations with HRMS, pay
Key Responsibilities
- Provide hands on support for UKG Workforce Central / UKG Dimensions.
- Troubleshoot and resolve issues with timecards, scheduling, and attendance workflows.
- Configure and maintain integrations with HRMS, payroll, access control, and biometric systems.
- Analyze logs, debug issues, and manage incident resolution.
- Develop and maintain reports and dashboards using UKG reporting tools.
- Collaborate with HR, payroll, and IT teams to optimize workforce management processes.
Required Skills
- Strong experience with UKG Workforce Central / UKG Dimensions.
- 5–8 years of overall experience with a minimum of 3 years in UKG.
- Expertise in Check In/Check Out workflows.
- Proficiency in SQL, API integrations, and UKG reporting tools.
- Background in Workforce Management systems support and development.
- Ability to analyze logs, debug issues, and manage incidents.
- Excellent communication and stakeholder management skills.
Preferred Qualifications
- Experience with UKG Pro or other HR/payroll systems.
- Knowledge of access control systems and biometric integrations.
- Familiarity with incident management frameworks (e.g., ITIL).
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