UAE-Manager
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Key skills for this role
About the Role
Apple Retail is hiring a Manager for its Dubai store to lead, coach, and develop a team delivering exceptional customer experiences. The role involves driving performance goals, recruiting, training, and ensuring operational excellence.
Key Skills for This Role
Responsibilities
- Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.
- Assist with recruiting, training, developing, and retaining a diverse, high performing team.
- Actively participate in Floor Leadership by interacting with team members and customers throughout the store.
- Address customer and team member concerns and escalations.
- Drive business priorities and achieve store performance goals by planning and executing operational strategies.
- Maintain and uphold company policies and procedures, and protect all company assets.
- Contribute to an inclusive environment by respecting each other’s differences.
- Demonstrate Apple’s values of inclusion and diversity in daily activities.
- Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams.
- Take action to create a safe, respectful, and inclusive environment for all team members.
Requirements
- Experience leading others in retail, sales, or a related field
- Available to work a schedule based on business needs that may include nights, weekends, and public holidays
- Proficient in written and spoken English
Full Job Posting
Summary
- Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only at Apple experience.
- As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences.
- A Manager is responsible for driving the performance of key goals within assigned areas of the store, in addition to company priorities.
Description
- Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.
- Assist with recruiting, training, developing, and retaining a diverse, high performing team.
- Actively participate in Floor Leadership by interacting with team members and customers throughout the store.
- Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate.
- Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.
- Maintain and uphold company policies and procedures, and protect all company assets.
- Perform other tasks as needed.
- Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
- Demonstrate Apple’s values of inclusion and diversity in daily activities.
- Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams.
- Take action to create a safe, respectful, and inclusive environment for all team members.
Minimum Qualifications
- Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store.
- Be proficient in written and spoken English (sign language supported).
- Have experience leading others in retail, sales, or a related field.
Preferred Qualifications
- Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks.
- Follow through on commitments and establish mechanisms to encourage others to do the same.
- Instill trust within the team and operate with a high level of integrity.
- Make timely and sound decisions by asking questions and using analytics, experience, and judgment.
- Communicate with excellence, and tailor your communication style to different audiences.
- Develop others through mentorship, coaching, and effective feedback.
- Provide support and guide others through challenges while remaining calm in a fast paced and constantly changing retail environment.
- Resolve conflict and settle differences in productive ways.
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