Tsawwassen Mills - Keyholder
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Key skills for this role
About the Role
Zwilling Canada seeks a Keyholder to support store operations, provide exceptional customer service, and assist with team leadership at Tsawwassen Mills. The role involves opening/closing the store, processing transactions, and maintaining merchandising standards.
Key Skills for This Role
Responsibilities
- Provide customers with exceptional service and product insights
- Uphold customer service standards and utilize selling techniques to drive sales
- Maintain store appearance and contribute to merchandise processing and replenishment
- Assist store management in training and supervising part time employees
- Process cash register transactions accurately and manage register floats
Requirements
- Minimum of 3 years retail experience with foundational understanding of team leadership
- Exceptional verbal and written communication skills
- Strong customer service orientation
- Flexibility to work varied schedule including weekends, evenings, and statutory holidays
- Physical capability to stand, walk, use hands, reach, lift items up to 12 kg frequently and up to 34 kg occasionally
Full Job Posting
Job Opportunity
- Keyholder Zwilling Canada.
- Contribute to achieving store objectives through exceptional customer service, merchandise presentation, and team leadership.
Key Responsibilities
- Provide customers with exceptional service and product insights.
- Uphold customer service standards and utilize selling techniques.
- Maintain store appearance and contribute to merchandise processing.
- Exhibit in depth knowledge of products.
- Foster a cooperative team environment.
- Ensure superior merchandising standards.
- Assist store management in training and supervising part time employees.
- Process cash register transactions accurately.
- Complete bank deposits accurately.
- Perform daily store and fixture maintenance.
- Enforce store standards in absence of manager.
- Ensure building security.
Qualifications
- Minimum of 3 years retail experience with team leadership understanding.
- Problem solving abilities.
- Exceptional verbal and written communication skills.
- Strong customer service orientation.
- Flexibility to work varied schedule.
- Physical capability to lift up to 34 kg.
What We Offer
- Competitive compensation with growth opportunities.
- Comprehensive training and ongoing professional development.
- Employee discounts on ZWILLING products.
- Collaborative and dynamic work environment.
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