indeed
Aberdeen Centre - Keyholder
Zwilling J.A. Henckels
Vaughan, CAN
Part Time
Mid
Onsite
4 days ago
Customer serviceSales techniquesMerchandisingCash register operationsTeam leadershipCommunication
Free
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Customer serviceSales techniquesMerchandising
About the Role
Zwilling Canada is seeking a Keyholder to contribute to store success through exceptional customer service, merchandise presentation, and team leadership. The role requires 3+ years of retail experience and flexibility to work varied schedules.
Key Skills for This Role
Customer serviceSales techniquesMerchandisingCash register operationsTeam leadershipCommunication
Responsibilities
- Provide customers with exceptional service, offering insights into ZWILLING merchandise's features, materials, technology, and functionality
- Uphold ZWILLING's customer service standards by actively listening to customer preferences and addressing their needs
- Utilize ZWILLING's proven selling techniques to drive and finalize sales, ensuring revenue goals are met
- Maintain the store's appearance and contribute to merchandise processing and replenishment
- Exhibit in depth knowledge of ZWILLING's products, programs, technology, promotions, and advertising
- Foster a cooperative team environment by respecting and collaborating with colleagues
- Ensure superior merchandising standards within designated store areas
- Assist store management in training and supervising part time employees
- Process cash register transactions accurately and manage register floats efficiently
- Complete bank deposits accurately and maintain balanced records
- Open and close the store in accordance with plaza hours of business
- Support Factory Direct Sales outside of the store environment
Requirements
- Minimum of 3 years retail experience with a foundational understanding of team leadership
- Problem solving abilities in situations involving various variables
- Exceptional verbal and written communication skills
- Strong customer service orientation
- Flexibility to work a varied schedule, including weekends, evenings, and statutory holidays
- Physical capability to stand, walk, use hands, reach, lift items up to 12 kg frequently, and occasionally lift items up to 34 kg
Full Job Posting
Job Opportunity
- Are you ready to play a pivotal role in the success of our retail store? Join Zwilling Canada as a Keyholder.
- Contribute to achieving our store objectives through exceptional customer service, merchandise presentation, and team leadership.
Company Overview
- Zwilling Canada is a distinguished provider of premium kitchen products and accessories.
- We value craftsmanship, innovation, and superior service.
Key Responsibilities
- Provide customers with exceptional service, offering insights into ZWILLING merchandise's features, materials, technology, and functionality.
- Uphold ZWILLING's customer service standards by actively listening to customer preferences and addressing their needs with product information.
- Utilize ZWILLING's proven selling techniques to drive and finalize sales, ensuring revenue goals are met.
- Maintain the store's appearance and contribute to merchandise processing and replenishment while assisting with customer inquiries.
- Exhibit in depth knowledge of ZWILLING's products, programs, technology, promotions, and advertising.
- Foster a cooperative team environment by respecting and collaborating with colleagues.
- Adhere to ZWILLING's brand values and demonstrate supervisory competencies.
- Ensure superior merchandising standards within designated store areas, creating visually appealing, space efficient, and secure product displays.
- Assist store management in training and supervising part time employees.
- Process cash register transactions accurately and manage register floats efficiently.
- Complete bank deposits accurately and maintain balanced records.
- Open and close the store in accordance with plaza hours of business.
Qualifications
- Minimum of 3 years retail experience with a foundational understanding of team leadership.
- Problem solving abilities in situations involving various variables.
- Exceptional verbal and written communication skills.
- Strong customer service orientation.
- Flexibility to work a varied schedule, including weekends, evenings, and statutory holidays.
- Physical capability to stand, walk, use hands, reach, lift items up to 12 kg frequently, and occasionally lift items up to 34 kg.
What We Offer
- Competitive compensation with growth opportunities.
- Comprehensive training and ongoing professional development.
- Employee discounts on ZWILLING products.
- Collaborative and dynamic work environment within a globally recognized brand.
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