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Travel Consultant

FCM Travel - Middle East & Africa
Dubai, UAE
Fulltime
Mid-Senior
3 months ago
management consultingstrategybusiness advisoryprocess improvementstakeholder managementproblem solving
Free

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Job Description

About the Company

FCM Travel Solutions is committed to a great workplace culture and is proud to be certified as a

Great Place to Work® in the United Arab Emirates.

FCM is on the lookout for an enthusiastic and professional Corporate Travel Consultant to join their successful team.

Our FCM Travel Solutions Corporate Travel Consultant are the best in the business; we provide clients with exceptional travel arrangement services and product knowledge within a supportive team-based office environment.

We are also an organization that believes in promoting from within and have a supportive career path to leadership opportunities!

If you are a ninja on Amadeus who enjoys a good challenge and looks forward to working on complex bookings, our UAE travel operations needs you.

Our primary working hours are 8:30 to 5:30 but the role includes weekend/ public holiday rosters.

Responsibilities

  • Making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations.
  • Build Passenger Name Records (PNR) and profiles.
  • Perform ticketing, Phase IVs, exchanges/changes with complex international fares.
  • Providing solutions to travel related problems clients may have experienced with arrangements.
  • Attendance at Team Meetings and Weekly Business Meetings are a requirement for this role.

Requirements

  • We require our Travel Consultants to have a minimum of 3-5 years of corporate travel experience working on a different shift after office hours, including weekends.
  • Experience with ticketing, scripting, changes and exchanges to complex multi-segment international and domestic fares and PNRs.
  • AMADEUS experience required.
  • Geography and international destination knowledge is a must.
  • Quality control and ticketing skills are preferred.
  • Candidates should possess decisive and successful problem solving skills, be detail-oriented and have effective verbal communication skills.
  • Skilled in usage of a personal computer and various software packages
  • Ability to work effectively and multi-task while maintaining professional rapport with clients

Compensation & Benefits Include

  • Discounted travel and fantastic incentives from the world's top travel providers
  • Industry renowned social events and excellent company culture
  • Exceptional career progression with opportunities across the globe
  • Comprehensive leadership training career path support with business, product and leadership training
  • Consultant retainer and monthly incentives
  • Medical insurance for employee and dependents
  • Return flight to home country each year
  • 21 days annual leave each year
  • Corporate Travel may be where your career begins, but certainly not where it ends.
  • Prove yourself in the corporate travel arena and it could lead you to managing a FCM Travel
  • Solutions Team.
  • If you understand the value of providing exceptional, detailed service, then consider FCM Travel
  • Solutions and take your career to new heights and apply today!
  • We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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