Training Manager - Beverage

Wynn Al Marjan Island will be the first integrated resort in the UAE.

Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah.

The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club.

It will feature multiple swimming and wading pools, water features, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About the Position:

Wynn Al Marjan is currently seeking a Training Manager - Beverage to join the resort’s Food & Beverage team.

The primary duties and responsibilities of this role are:

Develop and implement the vision, mission, and strategy for Beverage Academy programs in alignment with Wynn Al Marjan Island Resorts’ overall luxury service philosophy.

Act as the brand ambassador for the Academy, promoting Wynn as an employer of choice for beverage talent.

Lead and inspire a diverse team of trainers and beverage professionals to deliver world-class beverage education.

Design and oversee comprehensive training programs covering wines, spirits, cocktails, beer, coffee, tea, water service, and responsible alcohol service.

Create specialized development programs for bartenders, bar supervisors, sommeliers, and beverage leaders.

Integrate Forbes Travel Guide standards, evaluation criteria, and guest experience principles into all beverage training curricula, ensuring alignment with global luxury benchmarking.

Partner with HR and Learning & Development to integrate beverage training into employee career paths.

Continuously update training content to reflect global beverage trends, product knowledge, innovation, and Wynn Resorts’ evolving standards.

Coach and develop beverage teams to consistently demonstrate Forbes-level service behaviors, including personalization, anticipation, and refined service rituals.

Develop and maintain beverage training standards, SOPs, and learning materials to ensure consistency, efficiency, and compliance.

Monitor performance metrics of training programs to measure impact on beverage quality, guest satisfaction, sales performance, and team development.

Actively mentor beverage employees across Wynn properties to nurture future leaders.

Establish cross-training initiatives with bars, restaurants, lounges, in-room dining, and events operations.