Training and Sales Capability Assistant Manager
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Key skills for this role
About the Role
Lead sales capability development and training programs, utilizing data analytics and modern methodologies to enhance team performance and drive revenue growth.
Key Skills for This Role
Responsibilities
- Design and implement a structured sales capability framework aligned with commercial strategy.
- Develop specialized learning paths for different sales sub functions.
- Lead end to end delivery of high impact training sessions, workshops, and seminars.
- Manage the commercial onboarding program to ensure new hires reach performance targets quickly.
- Perform systematic Training Needs Analysis (TNA) by analyzing sales performance data.
- Measure effectiveness of capability initiatives through defined metrics and provide reports.
- Support Sales Excellence leadership in executing high priority strategic initiatives.
- Set performance objectives, provide support, evaluate direct reports, and provide feedback.
Requirements
- Experience in designing and implementing sales capability frameworks.
- Experience in delivering high impact training sessions and workshops.
- Ability to perform Training Needs Analysis (TNA) using sales performance data.
- Strong analytical skills to measure effectiveness of capability initiatives.
- Experience in people management and coaching.
Full Job Posting
Job Purpose
- To lead the development and execution of the sales capability framework and comprehensive training programs across the Commercial division, ensuring the Acquisition, Account Management, Telesales, and Incubation teams possess the specialized skills, product knowledge, and strategic competencies requ
Key Accountability Areas
- Sales Capability Strategy & Enablement: Design and implement a structured sales capability framework that aligns with HungerStation's commercial strategy and long term business goals.
- Develop specialized learning paths for different sales sub functions (Acquisition, AM, Telesales, and Incubation) to address their unique market challenges and KPIs.
- Collaborate with Product and Tech teams to translate complex app updates and new feature launches into clear, persuasive sales playbooks and training content.
- Stay at the forefront of sales enablement trends and tools to continuously modernize the training approach and improve team efficiency.
- Training Delivery & Onboarding: Lead the end to end delivery of high impact training sessions, workshops, and seminars focusing on negotiation, value based selling, and relationship management.
- Manage the commercial onboarding program to ensure new hires are integrated effectively and reach their performance targets in the shortest possible time.
- Produce high quality training collateral, including manuals, digital learning assets, and assessment tools.
- Conduct 'Train the Trainer' sessions to empower regional leads and managers to provide ongoing localized support.
- Performance Analytics & Insights: Perform systematic Training Needs Analysis (TNA) by analyzing sales performance data, conducting field visits, and evaluating skill gaps across different teams.
- Measure the effectiveness of capability initiatives through defined metrics (e.g., ramp up time, conversion rates, and retention) and provide regular reports to senior leadership.
- Utilize data from CRM and BI tools to identify specific performance bottlenecks and design targeted interventions to address them.
- Strategic Projects & Innovation: Support the Sales Excellence leadership in executing high priority strategic initiatives, such as new vertical launches (e.g., SSU, Pickup) or geographical expansions.
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