Trainer Intern

Manage Knowledge Checks: Oversee quizzes and ensure every candidate hits the 85% passing mark.

Accurate Logging: Maintain 100% accurate logs of training outcomes and audit scores using internal trackers.

Command & Presence: Strong ability to lead people and maintain authority in a high-pressure environment.

Communication Excellence: Ability to explain technical instructions clearly and present improvement ideas to management.

Decisiveness: Comfort in making firm "fail" decisions; zero hesitation in enforcing quality standards.

Analytical Mindset: Ability to spot patterns in errors and suggest programmatic solutions.

High Stamina: Comfortable with a 6-day work week and 10-hour shifts (9 AM – 7 PM).

Natural leaders who take pride in "holding the line" on quality.

People who aren't just "doers" but "thinkers" who want to improve how things are done.

Individuals who are disciplined, punctual, and highly accountable.

Those unwilling to go above and beyond or assist with last-minute changes and project requirements.

Individuals uncomfortable with confrontation or enforcing strict rules.

Those who prefer a static routine (this role rotates between Training and QA).

Zero-Error Data: Low rejection rates for Data Collectors once they move to live production.

Process Evolution: Successful implementation of at least one improvement or insight shared regarding the training structure.

Reliability: 100% accuracy in all training and QA documentation.

Our Values

Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.

Bias for Action We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!

Always Be Learning We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.

Act Like an Owner We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.

About Instawork

Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!

Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds. Ready to make an impact? Learn more at www.instawork.com/about.

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