Quality Check Intern - Hardware

Nothing goes to field without your approval; nothing comes back without your inspection and log.

You are the last line of defense on rig quality before it reaches a business.

Receive rigs and accessories (cameras, SD cards, card readers, cables, mounts) as they return from the field

Check physical condition — damage, loose mounts, worn cables, cleanliness — and log it

Verify all issued components are present against the checkout record; flag anything missing

Power up each rig and confirm cameras open, storage is available, and the device is charged/charging correctly

Capture a short test recording and review it: cameras correctly aligned, footage clear and stable, audio present, timestamps correct

Confirm the SD card reads correctly, the previous session's data has been offloaded, and the card is cleared and ready for reuse

Only mark a rig "field-ready" once every check passes

Give the final go/no-go before a rig is handed to a Field Officer

Ensure the rig leaves fully charged, correctly configured, and with the right accessories

Sign off in the tracker so every field-ready rig is traceable to your check

Quarantine any rig that fails QC so it cannot accidentally go to field

Log the exact fault clearly (which component, what's wrong) and escalate hardware faults to the Hardware/IT team

Follow up so repaired rigs are re-checked before they re-enter circulation

Maintain clean, complete QC records in Google Sheets — every rig, every check, pass/fail, date/time, and reason

Keep the QC and quarantine areas organized and controlled

Follow the QC checklist exactly, every single time — no shortcuts, no assumptions

Meticulous and detail-obsessed — catches the small thing others miss

Reliable and consistent under repetitive, high-volume work

Honest — never marks something "passed" without actually checking it

Organized, disciplined, and comfortable in a fast-paced on-site environment

On-site at the inventory hub, shift-based (6 PM to 3 AM)

Reports to the Inventory Manager; escalates hardware faults to the Hardware/IT team

High-responsibility, hands-on QC role — critical to keeping usable field hours high

Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.

Bias for Action We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!

Always Be Learning We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.

Act Like an Owner We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.

Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!

Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds. Ready to make an impact? Learn more at www.instawork.com/about .

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