Trading Operations Manager
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Key skills for this role
About the Role
STARTRADER seeks a Trading Operations Manager to lead the Trading Operations team in Dubai. The role oversees trading platforms, liquidity operations, client support, reconciliations, and reporting.
Key Skills for This Role
Responsibilities
- Lead and manage the Trading Operations team, including performance management, training, and development
- Oversee daily operational activities to ensure smooth and efficient processing across all functions
- Establish and maintain operational procedures, controls and service standards
- Ensure operational incidents are identified, escalated and resolved within agreed SLAs
- Drive process improvements and operational efficiencies through automation and system enhancements
- Manage operational risk and ensure adherence to internal policies and regulatory requirements
- Oversee the administration and operation of trading platforms, including MT5 and associated systems
- Ensure accurate setup and maintenance of trading instruments, trading conditions, swaps, dividends, holiday schedules and corporate actions
- Monitor platform performance, execution quality and system stability
- Coordinate with technology teams and vendors on platform upgrades, maintenance and enhancements
- Oversee liquidity configurations, symbol mappings, execution settings and routing logic
- Produce and review daily, weekly and monthly operational and trading reports
Requirements
- Minimum 5 years of experience within FX/CFD brokerage operations
- Minimum 2 years in a leadership or management position
- Proven experience managing trading operations, client funding operations, or brokerage infrastructure
- Strong understanding of MT5, liquidity providers, bridges, and trading technology ecosystems
- Experience working with cross functional teams including Trading, Risk, Finance, Compliance, and Technology
- Bachelor's degree in Finance, Business, Economics, Engineering, IT or a related field preferred
Full Job Posting
Role Overview
- The Trading Operations Manager will be responsible for the day to day management of the Trading Operations team and the operational infrastructure.
- This role oversees trading platforms, liquidity operations, client trading support, reconciliations, reporting and operational projects.
- The successful candidate will act as a key liaison between Risk, Operations, Sales to ensure efficient and scalable operations.
Key Responsibilities
- Lead and manage the Trading Operations team, including performance management, training, and development.
- Oversee daily operational activities to ensure smooth and efficient processing across all functions.
- Establish and maintain operational procedures, controls and service standards.
- Ensure operational incidents are identified, escalated and resolved within agreed SLAs.
- Drive process improvements and operational efficiencies through automation and system enhancements.
- Manage operational risk and ensure adherence to internal policies and regulatory requirements.
- Oversee the administration and operation of trading platforms, including MT5 and associated systems.
- Ensure the accurate setup and maintenance of trading instruments, trading conditions, swaps, dividends, holiday schedules and corporate actions.
- Monitor platform performance, execution quality and system stability.
- Coordinate with technology teams and vendors on platform upgrades, maintenance and enhancements.
- Oversee the onboarding and operational readiness of new trading products and platform features.
- Oversee liquidity configurations, symbol mappings, execution settings and routing logic.
Requirements & Skillset
- Minimum 5 years of experience within FX/CFD brokerage operations.
- Minimum 2 years in a leadership or management position.
- Proven experience managing trading operations, client funding operations, or brokerage infrastructure.
- Strong understanding of MT5, liquidity providers, bridges, and trading technology ecosystems.
- Experience working with cross functional teams including Trading, Risk, Finance, Compliance, and Technology.
- Bachelor's degree in Finance, Business, Economics, Engineering, IT or a related field preferred.
Key Skills & Competencies
- Strong understanding of FX/CFD brokerage operations and trading infrastructure.
- Excellent leadership and people management skills.
- Strong knowledge of MT5, liquidity management, trade lifecycle and execution processes.
- Experience managing operational risk, controls and governance frameworks.
- Advanced analytical and problem solving capabilities.
- Strong stakeholder management and communication skills.
- Ability to manage multiple priorities within a fast paced trading environment.
- Commercial awareness with a focus on operational efficiency and client experience.
- Strong project management and process improvement mindset.
- High level of accountability, ownership, and attention to detail.
Preferred Qualifications
- Experience managing global or multi jurisdiction brokerage operations.
- Experience leading operational transformation or system implementation projects.
- Familiarity with CRM systems, payment gateways, API integrations, and brokerage automation tools.
- Professional qualifications in financial markets, operations management, or project management are advantageous.
Application Questions
- How many years of experience do you have in managing trading operations, client funding operations, or brokerage infrastructure ?
- How many years of experience do you have in MT5, liquidity providers, bridges, and trading technology ecosystems?
- Have you been leading a team ? how many ? globally ?
- Do you have experience in maintaining operational documentation, SOPs, policies and governance frameworks?
- Do you have experience in PrimeXM ?
- What is your current monthly salary in AED ?
- What is your expected monthly salary in AED ?
- In how many days can you join ?
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