Testing Coordinator

Demonstrate subject matter expertise with assistive technology and Section 504 and the Americans with Disabilities Act (ADA) and with other federal and state regulations concerning students with disabilities especially as it pertains to the implementation of testing accommodations.

Keen attention to detail, ensuring accuracy in scheduling, documentation, and exam handling.

Ability to solve problems and navigate last-minute changes, conflicts, or unexpected testing needs.

Understands the importance of access and inclusion in academic settings.

Manages high-volume testing periods with professionalism.

Works closely with faculty, students, and colleagues across campus.

Supervisory Responsibility: Team of 3-5 student workers, part-time proctors and GAs Required Education and Experience: Bachelor’s degree in education, psychology, counseling, disability services, or a related field.

working in higher education, disability services, testing centers, or student support roles.

administering exams or coordinating academic accommodations Knowledge of accessible technology (screen readers, speech-to-text tools, alternative formats).

Supervisory experience with student workers or proctors.

Ability to work effectively with diverse populations, including students with disabilities, faculty, and staff, Strong organizational and time-management skills, with the ability to manage multiple deadlines.

Excellent communication and interpersonal skills.

Ability to maintain confidentiality and handle sensitive information with discretion.

Familiarity with disability law (ADA, Section 504) and accommodation practices.

Comfort with technology, including scheduling systems, learning management systems, and assistive technology tools.

Reports to: Director, Student Accessibility Services Department of Student Wellness Division of Student Affairs

• Demonstrate subject matter expertise with assistive technology and Section 504 and the Americans with Disabilities Act (ADA) and with other federal and state regulations concerning students with disabilities especially as it pertains to the implementation of testing accommodations.
• Keen attention to detail, ensuring accuracy in scheduling, documentation, and exam handling.
• Ability to solve problems and navigate last-minute changes, conflicts, or unexpected testing needs.
• Understands the importance of access and inclusion in academic settings.
• Manages high-volume testing periods with professionalism.
• Works closely with faculty, students, and colleagues across campus.
• Bachelor’s degree in education, psychology, counseling, disability services, or a related field.
• Experience working in higher education, disability services, testing centers, or student support roles.
• Experience administering exams or coordinating academic accommodations
• Knowledge of accessible technology (screen readers, speech-to-text tools, alternative formats).
• Supervisory experience with student workers or proctors.
• Ability to work effectively with diverse populations, including students with disabilities, faculty, and staff,
• Strong organizational and time-management skills, with the ability to manage multiple deadlines.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Familiarity with disability law (ADA, Section 504) and accommodation practices.
• Comfort with technology, including scheduling systems, learning management systems, and assistive technology tools.

Work Environment: This role operates primarily in an office environment within St. John’s University’s Office of Student Accessibility Services. Interaction involves frequent contact with students experiencing varying degrees of mental health challenges. Work is typically performed in a confidential, private setting. The role is based in an office environment within a student services or accessibility services suite. The space typically includes: A reception or student-facing area Private or semi-private testing rooms Quiet, reduced-distraction spaces Storage areas for secure exam materials Workstations equipped with scheduling software and assistive technology tools The atmosphere is professional, calm, and centered on supporting equitable access for students with disabilities. Physical Demands: Ability to remain in a stationary position (sitting/standing) for extended periods while conducting evaluations and follow up visits. Frequent use of computers, phones, and medical records systems. Light physical activity such as walking between campus locations may be required. Environmental Conditions: Standard clinical/office environment with minimal exposure to adverse conditions. Some exposure to emotionally charged situations when working with students in crisis. Requires maintaining a calm, professional demeanor in stressful circumstances. Position Type/Expected Hours of Work: Full time; specific schedule to be determined in collaboration with the Director of Student Accessibility Services. Flexible hours with potential for early morning testing administration, evenings and/or weekend availability during peak times. Travel: None

• This role operates primarily in an office environment within St. John’s University’s Office of Student Accessibility Services.
• Interaction involves frequent contact with students experiencing varying degrees of mental health challenges.
• Work is typically performed in a confidential, private setting.
• A reception or student-facing area
• Private or semi-private testing rooms
• Quiet, reduced-distraction spaces
• Storage areas for secure exam materials
• Workstations equipped with scheduling software and assistive technology tools
• The atmosphere is professional, calm, and centered on supporting equitable access for students with disabilities.
• Ability to remain in a stationary position (sitting/standing) for extended periods while conducting evaluations and follow up visits.
• Frequent use of computers, phones, and medical records systems.
• Light physical activity such as walking between campus locations may be required.
• Standard clinical/office environment with minimal exposure to adverse conditions.
• Some exposure to emotionally charged situations when working with students in crisis.
• Requires maintaining a calm, professional demeanor in stressful circumstances.
• Full time; specific schedule to be determined in collaboration with the Director of Student Accessibility Services. Flexible hours with potential for early morning testing administration, evenings and/or weekend availability during peak times.

St.

John’s offers an extremely comprehensive benefits program to meet the diverse needs of our workforce.

Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, employees can also enjoy St.

John’s performing arts, libraries, bookstore, dining facilities, campus recreation, and sporting events.