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Tenancy Operations Associate
SmartCrowd
Dubai, UAE
Full-time
Entry
Onsite
Discovered 1 weeks ago
Tenancy operationsTenant lifecycle managementCompliance checksTenancy contract administrationEjariDIFC lease registration
Free
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Tenancy operationsTenant lifecycle managementCompliance checks
Role Overview
Own the entire tenant lifecycle and help ensure tenancy operations run smoothly.
Serve as the primary point of contact for residents while managing compliance, contracts, and daily inquiries.
The role is based in Dubai and is explicitly on-site.
Key Skills for This Role
Tenancy operationsTenant lifecycle managementCompliance checksTenancy contract administrationEjariDIFC lease registration
Full Job Posting
About the Role
Own the entire tenant lifecycle and help ensure tenancy operations run smoothly.
Serve as the primary point of contact for residents while managing compliance, contracts, and daily inquiries.
The role is based in Dubai and is explicitly on-site.
About SmartCrowd
SmartCrowd combines fintech and real estate investment through fractional ownership.
The company aims to make real estate investing accessible through quality property investments.
What You'll Do
- Conduct compliance checks for incoming tenants and manage the preparation and signing of tenancy contracts.
- Execute Ejari and DIFC lease registrations and manage tenant-side operations on platforms such as Keyper and Tern.
- Manage cheque and payment collection, track rental payments, and ensure collection of renewal administration fees.
- Act as the main point of contact for tenant concerns, including maintenance requests, rent delays, and early terminations.
- Assist tenants with utilities registration and manage the complete move-in and move-out process.
- Manage notices and renewals and coordinate tenant property viewings and inspections.
- Manage the info@windsorestates.ae inbox and maintain accurate records to support the Operations Manager.
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