Telesales Executive
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Key skills for this role
About the Role
Accuver Group seeks a Telesales Executive for an on-site role in Dubai. You will handle outbound and inbound calls to promote calibration services, qualify prospects, and convert leads.
Key Skills for This Role
Responsibilities
- Handle outbound and inbound calls to promote calibration services
- Qualify prospects and convert leads into sales opportunities
- Explain service offerings and prepare basic quotations
- Update customer information and call outcomes in CRM system
- Manage follow ups and respond to customer inquiries
- Coordinate with operations and service teams to schedule appointments
- Meet individual sales targets and contribute to campaigns
Requirements
- Strong communication skills and clear telephone etiquette
- Customer service and customer support skills
- Lead generation and sales skills
- Proficiency with CRM or call management tools
- Ability to work on site in Dubai
- High school diploma or equivalent
- Previous telesales, inside sales, or call center experience preferred
Full Job Posting
Company Description
- Accuver Group is a leading calibration service provider in the UAE, delivering traceable calibration solutions aligned with NPL, NIST, and UKAS standards.
- Certified to ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and ISO/IEC 17025:2017.
- Serves diverse sectors including marine, aviation, oil & gas, and mechanical engineering.
Role Description
- Handle outbound and inbound calls to promote calibration services, qualify prospects, and convert leads.
- Explain service offerings, prepare basic quotations, and coordinate with sales team.
- Update customer information and call outcomes in CRM system.
- Manage follow ups, respond to inquiries, and coordinate with operations and service teams.
- Meet individual sales targets, contribute to campaigns, and provide feedback to improve sales processes.
Qualifications
- Strong communication skills and clear telephone etiquette.
- Customer service and customer support skills.
- Lead generation and sales skills.
- Basic understanding of calibration or technical service industries or willingness to learn.
- Proficiency with CRM or call management tools.
- Ability to work on site in Dubai and collaborate with cross functional teams.
- Previous telesales, inside sales, or call center experience preferred.
- High school diploma or equivalent required.
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