Telesales Agent (Purchaser)
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In this role, you will
Conduct high volumes of outbound calls to prospective and existing customers to promote and sell products/services.
Meet and exceed daily, weekly, and monthly targets and KPIs.
Effectively manage outbound calls and inquiries, converting them into sales opportunities.
Build and maintain a pipeline of potential clients by following up on leads and nurturing relationships.
Handle objections professionally, negotiate terms, and close deals efficiently.
Maintain accurate records of customer interactions, sales activities, and follow-ups using CRM tools.
Collaborate with the purchase team to align on lead conversion strategies.
Provide excellent customer service by understanding customer needs and offering tailored solutions.
Assist customers with their inquiries, complaints, and post-sales support to ensure customer satisfaction.
Stay up to date on product knowledge, sales techniques, and industry trends to improve performance.
Participate in team meetings, training, and coaching sessions to enhance skills and performance.
Requirements
- A minimum of a high school diploma and a bachelor’s degree are a plus.
- 2+ years of experience in Telesales, Call center or Customer service.
- Demonstrated ability to exceed sales goals in a high-pressure telesales environment, ensuring consistent and sustainable performance.
- Strong understanding of sales techniques, customer engagement, and CRM systems.
- Well-versed in handling objections and closing sales effectively.
- Excellent verbal and written communication skills in English.
- Strong negotiation and persuasion skills.
- Efficient time management and multitasking abilities.
- Strong teamwork and collaboration skills.
- Highly motivated.
- Ability to work under pressure and meet targets.
- High level of resilience and adaptability.
- Adaptability.
- Passionate about sales and customer engagement.
- Persistent and resilient in achieving sales goals.
- Hardworking, proactive, and eager to exceed expectations.
Benefits
- A fast-paced, high-performing team.
- Multicultural environment with over 60 different nationalities
- Competitive Tax-free Salary
- Comprehensive Health Insurance
- Annual Air Ticket Allowance
- Employee discounts at multiple vendors across the Emirates.
- Rewards & Recognitions
- Learning & Development opportunities
- Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- #UAEdubizzle
About Bayut | dubizzle
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