Telephone Sales Agent - InRoom Dining (Saudi National)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
The Ritz-Carlton seeks a Telephone Sales Agent for InRoom Dining to take room service orders over the phone, answer menu questions, and coordinate with kitchen staff. You will ensure accurate order entry and guest satisfaction.
Key Skills for This Role
Responsibilities
- Take room service orders over the phone
- Answer questions on menu selections and check with kitchen staff
- Answer guest questions regarding origin, vintage, and style of wines
- Place and log call backs for room service orders
- Notify guests and management of delays in service delivery
- Communicate additional meal requirements, allergies, dietary needs, and special requests to kitchen
- Maintain cleanliness of work areas throughout the day
- Record transactions in MICROS system at time of order
- Complete all closing reports including MICROS reports
- Process all payment methods
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
Full Job Posting
Position Summary
- Take room service orders over the phone.
- Answer questions on menu selections and check with kitchen staff.
- Answer guest questions regarding origin, vintage, and style of various wines.
- Place and log call backs for room service orders.
- Notify guests and management of delays in service delivery.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to kitchen.
- Maintain cleanliness of work areas throughout the day.
- Record transactions in MICROS system at time of order.
- Complete all closing reports including MICROS reports.
- Process all payment methods.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at The Ritz-Carlton Hotel Company, L.L.C.
Food Services Supervisor
Doha, QAT
The Ritz-Carlton is hiring a Food Services Supervisor in Doha to ensure staff teamwork, inspect grooming, complete opening/closing duties, and assist management with hiring and training. Candidates need at least 2 years
Food Services Supervisor
Doha, QAT
The Ritz-Carlton is hiring a Food Services Supervisor in Doha to ensure staff teamwork, inspect grooming, complete opening/closing duties, and assist management with hiring and training. Candidates need at least 2 years
Food Services Supervisor
Doha, QAT
The Ritz-Carlton is hiring a Food Services Supervisor in Doha to ensure staff teamwork, inspect grooming, complete opening/closing duties, and assist management with hiring and training. Candidates need at least 2 years
Food Services Supervisor
Doha, QAT
The Ritz-Carlton seeks a Food Services Supervisor to oversee dining room operations, ensure staff teamwork, and maintain service standards in Doha. The role requires at least 2 years of related work experience and 1 year
Supervisor-Marketing
Abu Dhabi, UAE
The Ritz-Carlton in Abu Dhabi is seeking a Marketing Supervisor to promote brand awareness, support sales and marketing activities, and ensure exceptional guest service. The role involves coordinating package sales, main
Supervisor-Marketing
Abu Dhabi, UAE
The Ritz-Carlton in Abu Dhabi is seeking a Marketing Supervisor to promote brand awareness, support sales and marketing activities, and ensure exceptional guest service. The role involves coordinating package sales, main
Supervisor-Marketing
Abu Dhabi, UAE
The Ritz-Carlton is seeking a Marketing Supervisor to oversee daily marketing operations and ensure adherence to the brand's Gold Standards. The role involves coordinating marketing activities, supporting sales efforts,
Food Services Supervisor
Doha, QAT
The Ritz-Carlton in Doha is seeking a Food Services Supervisor to ensure optimal service and guest satisfaction. Responsibilities include supervising staff, inspecting cleanliness, managing inventory, and assisting with
Food Services Supervisor
Doha, QAT
Food Services Supervisor
Doha, QAT
Food Services Supervisor
Doha, QAT
Food Services Supervisor
Doha, QAT
Supervisor-Marketing
Abu Dhabi, UAE
Supervisor-Marketing
Abu Dhabi, UAE
Supervisor-Marketing
Abu Dhabi, UAE
Food Services Supervisor
Doha, QAT