Supervisor-Marketing
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Key skills for this role
About the Role
The Ritz-Carlton in Abu Dhabi is seeking a Marketing Supervisor to promote brand awareness, support sales and marketing activities, and ensure exceptional guest service. The role involves coordinating package sales, maintaining guest loyalty, and assisting with team training.
Key Skills for This Role
Responsibilities
- Promote brand image awareness internally and externally
- Use sales techniques to maximize revenue while maintaining guest loyalty
- Communicate with potential owners by phone to arrange package sales and preview tours
- Determine and award gifts to guests as appreciation
- Perform general office duties to support Sales and Marketing
- Assist management in training, evaluating, and coaching employees
Requirements
- High school diploma or equivalent
- At least 1 year of related work experience
- No supervisory experience required
Full Job Posting
Job Overview
- Promote brand image awareness internally and externally. Use sales techniques to maximize revenue while maintaining guest loyalty. Communicate with potential owners by phone to arrange package sales and preview tours.
Responsibilities
- Promuovere la consapevolezza dell'immagine del marchio sia internamente che esternamente.
- Utilizzare tecniche di vendita per massimizzare i ricavi mantenendo la fedeltà degli ospiti a Marriott.
- Comunicare con i potenziali proprietari al telefono per organizzare vendite di pacchetti e tour di anteprima.
- Incoraggiare gli ospiti o i chiamanti ad acquistare o programmare vendite di pacchetti e tour di anteprima.
- Spiegare i dettagli e i requisiti relativi alla partecipazione a una presentazione di vendita ai potenziali proprietari.
- Verificare che le persone soddisfino i requisiti di idoneità per programmare vendite di pacchetti e tour di anteprima.
- Determinare e assegnare regali agli ospiti come ringraziamento.
- Svolgere compiti generali d'ufficio per supportare Vendite e Marketing.
- Ricevere, registrare e trasmettere i messaggi in modo accurato, completo e leggibile.
- Assistere la direzione nella formazione, valutazione, consulenza, motivazione e coaching dei dipendenti.
- Rispettare le politiche e le procedure aziendali.
- Ricevere e riconoscere tutti gli ospiti secondo gli standard aziendali.
Qualifications
- Istruzione: Diploma di scuola superiore o certificato equivalente di un programma di Sviluppo dell'Istruzione Generale (GED).
- Esperienza lavorativa correlata: Almeno 1 anno di esperienza lavorativa correlata.
- Esperienza come supervisore: Non è richiesta esperienza come supervisore.
- Licenza o certificazione: Nessuna.
About The Ritz Carlton
- Con oltre 100 strutture premiate in tutto il mondo, il personale The Ritz Carlton crea momenti talmente straordinari da rendere indimenticabili le esperienze degli ospiti.
- Ogni giorno ridefiniamo gli standard dei servizi di lusso più speciali e straordinari in tutto il mondo.
- Gli standard di eccellenza costituiscono il fondamento di Ritz Carlton e sono ciò che ci spinge a migliorarci giorno dopo giorno.
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