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naukri

Technician - PST | Al-Futtaim Automotive | Volvo

Al Futtaim Private Company (LLC)
Dubai, UAE
Mid
3 weeks ago
Technical GuidanceWorkshop ManagementContinuous ImprovementCustomer ServiceTeam Coaching5S
Free

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Key skills for this role

Technical GuidanceWorkshop ManagementContinuous Improvement
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Role Overview

  • We are looking for an experienced Andon to join our Volvo Service Centers across the UAE.
  • In this role, you will lead and coach the Volvo Personal Service team to improve customer experience, workshop efficiency, and overall productivity while minimizing operational costs.

What you will do

  • Conduct daily team meetings, monitor workshop performance indicators, and support short and long term planning to keep work in progress within target levels.
  • Coach and support Personal Service Technicians on technical and administrative matters, coordinate workshop improvement activities, and ensure high standards in 5S, productivity, and quality.
  • Contribute to customer retention, value added service sales, training completion, and follow up activities to enhance overall service center performance.

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