Technical Writer

Create, organize, maintain, and reuse documentation assets using the team’s approved content repository and authoring tools (currently Microsoft Word and SharePoint), while supporting future adoption of structured authoring practices.

Conduct task analysis (TA) and prepare annotated topic lists (ATL).

Collaborate with cross-functional teams and subject matter experts (SMEs) across global regions to gather requirements and deliver project outcomes.

Develop reusable, structured technical content aligned with Xylem’s authoring guidelines, information model, and style guide.

Produce and maintain illustrations, graphics, and photo-realistic renderings.

Ensure the completion of the review cycle and software-assisted checks for grammar, style, and terminology.

Initiate translation requests and coordinate translation reviews.

Communicate release updates to stakeholders via designated channels.

Maintain reusable content and contribute to documentation standards, templates, and information architecture to improve content consistency and scalability.

Quickly learn new products, custom technologies, and engineering concepts, and accurately translate them into clear, user-focused documentation.

Contribute to the development of the CCMS structure, templates, and information model.

Create and maintain Topics, Chaptermaps, Bookmaps, and metadata within the CCMS.

Demonstrate flexibility in working hours to support collaboration with stakeholders across different time zones, as business needs require.

Work effectively in a hybrid work environment while maintaining strong communication, collaboration, and accountability.

Participate in initiatives to enhance documentation quality, workflow efficiency, and content governance.