Service Center Associate

Support our customers via phone and email

Maintain and regularly update work registers and compliance registers

Effectively schedule and monitor workflow tasks to ensure timely completion

Generate and report on backlogs, as well as completed work tasks, to track progress

Input purchase orders into the system

Manage purchase orders from receipt through to delivery

Provide order status updates and follow up on any delays

Build and maintain long term relationships with customers

1+ years of comparable work experience preferred

Customer service/sales support capacity

Excellent problem solving and time management skills

Well-developed computer skills Microsoft Office

Strong attention to detail

Ability to work autonomously as well as in a team environment

Competency in using ERPs, CRM software desirable

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.