Technical Writer
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Key skills for this role
About the Role
Position: Technical Writer Job Location: AbuDhabi - Onsite (Work from office) Must have experience in software documentation, technical writing tools (e.g., MadCap Flare, Oxygen XML), and familiarity with Agile environments.
Key Skills for This Role
Full Job Posting
Position: Technical Writer
- Job Location: AbuDhabi - Onsite (Work from office)
- Must have experience in software documentation, technical writing tools (e.g., MadCap Flare, Oxygen XML), and familiarity with Agile environments.
- Qualification and Skills
- Bachelor's Degree in Computer Science, Engineering or related field
- A minimum of 8 years of experience in the software documentation field, demonstrating expertise in creating clear, accurate, and user-friendly technical content
- Proficiency in using documentation tools such as SharePoint and MadCap Flare, or other XML-based authoring tools
- Knowledge of or experience with DITA (Darwin Information Typing Architecture) for structured
- content management and modular documentation.
- Experience in creating technical diagrams such as flowcharts, DFD, and other similar visual aids to illustrate complex processes
- Firm understanding of Systems Development Life Cycle (SDLC) and Document Development Life Cycle (DDLC)
- Experience working in an Agile environment, with the ability to adapt documentation processes to iterative development cycles
- Ability to quickly grasp complex technical concepts and to create easily understandable in text and pictures
- Excellent oral and written communication skills in English
- Strong working knowledge of Microsoft Office and other documentation tools
Responsibilities
- Produce high-quality documentation, paying attention to details, that meets applicable standards and is appropriate for its intended audience
- Develop a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
- Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
- Independently gather information from subject matter experts to develop, organize, and write
- procedure manuals, technical specifications, process documentation, interface text, online help, user guides and developer guides
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
- Handle multiple projects simultaneously, with an eye for prioritization
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