Technical Team Lead

Key Responsibilities

• Coordinates with leadership across operations to dispatch the field controls technician (FCT) team for startup surge support.
• Tracks, documents, and disseminates varying project requirements to FCT team to ensure they comply with customer safety, workflow, and billing requirements.
• Leads and mentor FCT team in day to day assignments.
• Tracks and coordinates FCT team member training needs.
• Coordinates with leadership on upcoming skillset needs and facilitates training to meet those needs.
• Works with project managers and leadership team to identify technical point of contact personnel for each FCT assignment.
• Serves as escalation point between leadership, project managers, FCT team, and trade partners.
• Clearly and effectively communicates schedules, assignments, and FCT team needs across the organization.
• Forcasts and communicates staffing needs to leadership team.
• Continually monitors team morale, workload, project team dynamics, and advocates for FCT team needs with leadership.
• Continually evaluates FCT team skillsets, preferences, goals, and team dynamics. Aligns FCT team assignments to meet business needs and FCT team goals as effectively as possible.
• Excellent field experience and understands the roles of associated trades.
• Understands how to work within contracting tiers and the various roles of a construction site.
• Exhibit proficiency in Microsoft operating systems and Office tools.
• Understands basic control system design and how it interfaces with other systems.
• Practice procedures outlined in the company’s Quality Management System (QMS).
• Demonstrate the ability to proof-read self-generated documentation.
• Consistently champions safety policies in the office and the field.
• Has an open mind, especially with opposing viewpoints.
• Adapts to changing demands of projects and teams
• Anticipates possible issues that may arise across the FCT team proactively plans solutions.
• Ensures the FCT team adheres to a realistic schedules and budgets

Customer Service

Supervisory Responsibilities

• Directly responsible for team members training and development.
• Provides constructive feedback to team members.
• Manages team members compensation and time off.
• Ensure team members are effectively assigned to projects.
• Manages performance and retention of team members.
• Resolves conflicts within team.

Required Skills and Abilities

• Viewed by others as trustworthy.
• Removes obstacles for the success of others.
• Networks across the company to accomplish objectives.
• Willing to take on undesirable responsibilities to help the team.
• Committed to further developing managerial and leadership skills.
• Listens well.
• Understands needs and desires of others.
• Continually provides the big picture of a project or task.

Travel required

On Call

Work Authorization/Other Requirements

• Proof of eligibility to work in the country where the position is located is required.
• Maintain a valid drivers license.
• Fit for Duty at all times

Culture

What You'll Get