ashby
Technical Support Specialist
Mollie
Lisbon, USA
Full-time
Mid
Discovered 1 weeks ago
phppostman
Free
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Build with us
Businesses deserve better from finance.
Less friction, more freedom.
Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms.
Simple, scalable and built with real businesses in mind.
We're one of Europe's fastest-growing fintechs, with 900+ Mollies across 12+ locations.
Our people make this growth possible.
We move fast, build with purpose and care deeply about our customers.
Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver.
If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.
Your impact
Join our small, high-impact Technical Support team in our Lisbon or Maastricht office and be the definitive technical voice for our customers and partners.
The goal of this role is simple: make sure our customers can run their business effectively by resolving the most complex technical matters, primarily focused on the integration of Mollie products and services.
You are the critical link between our customers, internal customer representatives, and our Engineering teams.
You'll deliver technical expertise for custom API integrations and plugins, helping customers implement Mollie optimally for their specific setup.
This role has high visibility across Product, Engineering, and Customer teams, giving you meaningful ownership and autonomy to solve problems and drive improvements to the technical product and merchant experience.
This is a chance to move fast in fintech, solve real integration challenges, and grow your career within a great team environment.
What you'll ship
Deliver direct technical support for custom API integrations and plugins through email and phone.
Advise customers and partners on the best technical implementation of Mollie for their unique systems.
Act as the primary point of contact and escalation for complex technical questions coming from internal teams (Sales, Customer Success, and Customer Support).
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